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1/5

2018-01-05

very low quality merchandise. No returns. No customer service. Don't buy from them! ships from China

"I bought a bathing suit and nowhere did it say It could not be returned. They did not enclose a packing slip and customer service doesn't answer the phone so now I am out $30 for a piece of garbage. Buyer beware!"

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Verified
1/5

2014-12-05

"This has probably been the worst online store I've ever shopped at. I've been shopping online for years and honestly this has to be the worst. First of all the clothes are very cheap quality for the price. The price isn't expensive it's just that when I received the clothing it looks like $5 stuff. Second of all the shipping to Canada is $15 which is to be excepted. However, when the package came I got charged $25 for customs but my package was only $50. I have never experienced this before only when my purchase was more than $100 I had to pay custom fees. They should have atleast told me about the duty charges from the post office they choose to send my package. Also, I have tried to contact them 2 times and had no reply. Their customer service is so poor, what's the point of even having one. I will never shop there again, there's honestly no point. GoJane has very similar clothes with no problems and I highly recommend people shopping there. "

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Verified
1/5

2013-07-24

"placed an order for two items,but only got one item when the package came,tried to contact them about another missed item for few days by emails and facebook,nobody reply,so called them yesterday,but they have no idea about my order,said will contact me today after they check my order,but still didn't call me yet,really bad customer service."

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