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Verified
5/5

2005-12-23

"I love the software and labels but will never order CD's from them again. I ordered 100 Handi-CDR business card cdr's and they were junk. Couldn't be recognized 95% of the time and both my burners would spit them back out asking for a disc in Nero6 Ultra. I called to have them returned and the girl told me they would probably refund me the entire amount. Out of 100 I burned about 20 and that was after I thought I had ruined a few from errors. I then proceeded to put each one in and see if it would be recognized and they would start to read and then each burner would pop back out asking for a disc. I returned the rest which was about 77 and they only refunded me for 50 disc price of $38.99. What about the rest? Not even a coupon to keep me coming back? nada I might have bought some more if someone had a reasonable explaination like they got a bad shipment or something but never heard anything.
Can't give a good rating with customer service like that when others guarantee there discs!
I'll still buy labels but never cdr's if they won't even honor what they sell as a good product.
I'm a DJ and have a great program to make business card CDR's but that is the last thing I need is to give someone a business card CDR that doesn't work.

Update: Must have been just a bad batch at that time. I have ordered since and no problems what so ever with the Handi CDR's!
"

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Verified
5/5

2004-01-18

"I've ordered many times from Neato and have always found them to be one of the best sources for media labels and accessories. The product is good, the prices are competitive (with frequent discounts) and they don't pad the prices with shipping costs as others do."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-16

"I have ordered several times from Neato.com and have always had nothing but great and excellent service. Keep up the great work!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process