ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2011-01-15

"I've been a long time Natural Zing customer. Their products are great and service is awesome. Their customer service staff is very helpful and friendly. I signed up for their newsletter and I found out about incredible specials every month. My orders also come to me very quickly... often the day after I order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-08-09

"I couldn't be more pleased. From the Order Process email I received the day I ordered, to the Order Update email I received the next, I felt assured my package would arrive as I could track it with the number provided! Not all companies provide tracking numbers and this is very helpful and useful for the customer, especially when purchasing many items through the internet. I was even more pleased when my order arrived safely due to the great and careful packaging, and the package I received is complete and exactly as I ordered - actually, I received a free pen too. I will use this pen as a reminder for myself and friends of what a great company NZ are to do business with; they have the best prices on the internet, great raw products, provide up to date order information, a tracking number and follow through to the end. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability