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5/5

2021-12-14

I'm happy with the products quality

"I’ve purchased 3 different essential oil over the years Aromaaz. They are really good and seem to be organic. I’ll only be purchasing this brand going forward. You just can’t beat the price with this kind of quality."

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5/5

2020-11-01

Good Source of Essential Oils

"I have ordered three times from Aromaaz and have been quite satisfied every time. The last two orders arrived remarkably fast and the oils seem trustworthy for my products. Their Lime oil is the best ever! I am very happy to have found this good source and will be purchasing in the future. "

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1/5

2020-05-06

Does not listen to customer

"Ordered a few things from them last month, I was told they weren't able to provide the product until May because India is closed. So I simply said okay lets cancel the order and issue a refund. Than it was a week of well what if we give you this deal, and in two cases straight lied that they were initiating a refund. Finally had to go through paypal and start a dispute for my money because they simply wouldn't. Stay Away, there are better more reputable companies to trade with"

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1/5

2020-03-11

zero star, fake supplier.

"they will ask you for the money and will never send the order. Luckily I have asked for certified samples which just looks like water and the scent of the hydrosol is not recognised. they are not responding to my calls and emails now. the quality seems cheap, the services as not been provided what I have paid for. Not good quality product, not an ethical seller, reading other reviews seems like they are fake.
"

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1/5

2019-12-27

Very very bad!

"The don't ship the whole order, don't repond on email, meanwhile I paid and my money is gone.

Dont do business with them, you don't get the oils!!!!!!
"

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4/5

2019-05-10

Good product

"Bought jasmine hydrosol last week from Aromaaz and the whole online shopping experience with them was incredible. The product was delivered on time and that too in good packaging. I also found the price really reasonable as compared to other websites."

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5/5

2019-04-24

Best Online shop for Essential Oils

"The delivery service of the website along with its packaging is really awesome. It was delivered right on time here in New York. The quality of the essential oils is also really good. "

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1/5

2019-02-12

Very Poor Customer Care

"I travel a lot and have different addresses but generally use Paypal to pay for things online because of Buyer Protection. I am glad that I used Paypal for this piece of **** though! They sent my product to the address on my Paypal instead of the one I specified. When I told them that DHL informed me that the destination of the product could be changed if it hadn't arrived yet when there was still time the destination wasn't changed and it was still shipped to the wrong address. Then because I couldn't collect it it was sent back. When I asked what was going on (which I had to do several times by the way) they told me that they would now ship it to the correct address. Mind you more than a week passed without any feedback so I asked them what was going on. Before they would reply within a few hours but now silence. So I escalated the issue to Paypal to get my money back. After telling my friends this they all agreed that their lack of communication was unprofessional and they should have verified my current address if there was a conflict anywhere before shipping anything off. A lawyer friend of mine informed me that often companies like this ignore smaller customers in order to deal with bigger fish that buy stuff in bulk. Well if that was the case in my case, excuse me for not buying 1000litres of rose attar instead of a small bottle.
Update: I wanted to check if anything has been done on the website and it seems that I can't access my account. I used the e-mail I always used and entered my password but it's saying my credentials are invalid. When I used the forgot password option, there was an e-mail sent to me with my password. It was the password I was entering all that time. I decided to copy and paste it into the log in but it gave me the same invalid credentials bull. I'm not much of a technical person but it seems like my account was deleted or blocked... I'm not quite sure, but since they have refused to communicate with me I will never know. I just hope that my issue is resolved with Paypal and I get my money back. Then I'll go to a shop instead of ordering from another continent. Don't order goods that are from a country far away from you. The rose attar in your area is just as good and from the other reviews I've read probably more legit than what you'll get at Aromaaz...
"

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1/5

2018-10-29

Helichrysum italicum oil

"They sell Helichrysum italicum essential oil that is not original 100% pure. Please ask them for the price information and samples. You will be surprised how cheap and what smell it has !!!! It looks they are selling another spices of helichrysum and they declare it's "ITALICUM""

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1/5

2018-07-18

Total Scam

"They lied from start to finish. I was very specific about the product I wanted, they assured me they had it. They sent me a different and worthless product, lied about what they sent me. Then they said they would give me a prompt refund and they haven't . Beware. "


4/5

2018-01-23

Great quality and perfect packaging!

"I have recently bought essential oils from this portal. They all smell amazing! Added to it is the excellent quality and great packaging, they can be stored safely! With these genuine oils, I've recently tried making some amazing blends! Not an unwise buy, I should say. "


3/5

2017-11-10

Unscrupulous sales by one Prakash pathare

"Lie and cheat you out of your monies, beware of products and service."

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5/5

2017-06-13

Best essential oils company with good service

"last month i ordered a essential oil from Aromaaz international it was one of the best experience for me i will again place an order from Aromaaz international in future."

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Verified
1/5

2015-07-30

"Worst cheating company ever. They use USDA organic logo without actually having it. Totally nightmare. Theirs myrrh 'organic' oil is full of synthetic adulterants."

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Verified
1/5

2014-07-02

"I received 132 oz of coffee oil from Aromaaz international.
I was shocked as I paid $600.000 for this and this IS CLEARLY NOT COFFEE OIL, HIS WEBSITE HAS THE REAL looking oil a dark rich coffee color, but what they sent was a yellow oil and no coffee fragrance.
I will return his oil like he wants me to do ship via air mail.
"

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