"Excellent! They were friendly, kept me advised of the status of my order and let me know I could come back with questions or if my guitar needed repair or adjusting. I received more personal service than I ever get at Guitar Center or Sam Ash."

"Naperville Music consistently provides high-quality service and competitive prices on its musical instruments. They have an expertise that is hard to find in the metropolitan area."

"Naperville Music is an excellent shop to do business with. I have traded, sold through e-bay, and purchased several guitars with the assistance of Mike Rinkenberger. Their prices are always equivalent or better than the big national shops. Mike is very efficient and is very straightforward in doing business. As an example, we had ordered a Taylor guitar for pickup prior to my birthday. It didn't get shipped from the West Coast as requested so I could not pick it up from Naperville Music as planned. We had to return to Cleveland after celebrating my birthday early with my daughter and family in the Naperville area. Naperville Music, after receiving the guitar, expedited and paid for the shipping to my home in Cleveland and it arrived right on my birthday. Kudos to NAPERVILLE MUSIC!

TERRY TUNE"

"Extremely helpful, courteous, and knowledgeable staff. Nice selection of quality instruments and very reasonable pricing. Will definitely shop at Naperville Music in the future."

"My experience was very good. Customer service was excellent. Everything went smooth and without a hitch."

"My experience with Naperville was excellent. Mike Rinkenberger did an excellent job of filling me in on the details and answering any questions I had.
If I had only one criticism it would be that the cost of the work I had done on my guitar was a bit more expensive than estimated however the reasons why were explained to me and I fully understood and could easily accept why."

"Naperville Music is the best combination of service and price anywhere. Knowledgable and friendly staff with an excellent variety of instruments and supplies makes this my "go to" source for music gear. I've referred several friends here and they've all had the same experience. A very solid business. They really put Guitar Center to shame."

"Oh man where do I start? these guys take very good care of me and friends that I refer, Mike R. is the go to guy for guitars.
Tell him I sent you and he treat you like a rock star!"

"Naperville Music is my "go-to" store for everything from violin repair to ordering new guitars! They work with you on trade-ins as well as prices. Their luterie repair work is amazing! Great service, personalities, and friendliness."

"Great store, their guitar selection is one of the best. High recommend."