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0.00/5
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1.25/5
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1/5

2017-11-15

SHOCKING - Stay away.

"Bought the Ridge2 watch, I spent an extra £18 for "express" delivery which I should receive the watch from overseas in 5-7 days, so in total, I spent £88.21. The watch arrived on the 8th day from when I ordered it, (what a waste of £18 for express delivery) and it had Bluetooth capability (the main reason I bought the watch), I tried to connect it to the app they recommend to download from the manual and it didn't connect whatsoever, I've seen online it should show a flashing Bluetooth icon on the face of the watch, and that didn't appear on my watch. It was faulty. I contacted NORTHEDGE and they sent me several emails telling me different ways on how to fix the watch. None of them worked, so I asked for a refund. They denied me my full refund, instead, they offered me £11 compensation refund. What a joke, £11 refund for a £88 watch, I emailed them telling them that, and they have refused any refund whatsoever, I have since contacted PayPal to help me get my money back. BE WARNED about Chinese knock-off companies if it sounds too good to be true, IT IS!. Stay away from this company, please.

*Update(12/10/2017) - PayPal has since sided with NORTHEDGE watch company. So be extremely careful with this company, it looks like PayPal are working with them. Unbelievable from PayPal.
"

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