"I've logged 10 service requests over the past few months to get my wife's phone fixed. They won't even respond. "
"PLEASE STAY AWAY -- ALLEGED SCAMMERS!!! I only gave them one star because I couldn't admit this review without that. I wouldn't even recommend one star. I ordered a laptop from N1 Wireless, which I never, ever even received. They never even mailed it out!!! I contacted the Chamber of commerce, BBB and the New York Attorney General's office. they all followed up on my complaint with N1 Wireless; however, they never even replied to any one of the above institutions. How brazen these people are. they sent me many electronic emails that my money had been refunded but they never did that!!! This was in June, 2020; and, I still have not had any resolution of this matter."
"I received very fast delivery, and when I tested it for accuracy of weight, it had proven to be very accurate. I am very pleased and highly recommend ordering from N1 wireless INC."
"3 days after placing the order and getting a confirmation email saying it shipped. The tracking status still says LABEL CREATED. Don't try calling them they don't answer and they don't respond to tickets submitted. BUYER BEWARE..."
"Ordered a Samsung Galaxy S5. Was supposed to be unlocked. It wasn't. Now have to go to someone and pay more to have it unlocked (..if it can be) The cover to the charger port was also broken. I wrote to them.. no reply. Called several times.. no answer. They are a TERRIBLE company and would recommend avoiding them. "
"3/22/2020 ordered an Xbox 1 controller with 3 day delivery. As of today 4/9/2020 after two email inquiries, and a Cancel the order Return / Refund request, I haven't received a single response to any of them. USPS Tracking says the shipment was labeled and ready to go to the Post Office. That's it...
I will be filing a mail fraud complaint with the Postal Inspectors. A $47 lesson learned. A control has already been purchased elsewhere... "
"No customer service at all! They don't answer nor can you leave a message; it just cuts off after a few rings. I have bought three phones from them, one phone the first time and the camera died; I had no warranty. Stupidly, I bought two more Phones; a replacement for me and another for my daughter and the quality was worse. Neither phones work right and the wasted money on buying a warranty was a joke! My current phone is a real piece of garbage and they won't respond to my request for my paid warranty information. They are crooks and make my blood boil! Steer clear and save yourself from major anxiety when you need to contact them. They won't be there!"
"Obvious scammers who will do anything to rip you off - just look at their reviews!"
"I purchased an iPhone from them once before. No problem. That was 2 years ago. Purchased another just before XMas and paid for next-day FedEx delivery. They charged my card then never sent it. I emailed with no response. Called five times 5 days AFTER XMas. Still had not been sent. I emailed once again to inquire and then received a response that they simply cancelled my order! I emailed back and asked why. No response. I called 10 more times, but nobody is ever "available" to answer. Press any number (believe me, I tried them all), and one's call simply gets dropped. A COMPLETE SCAM COMPANY. AVOID, AVOID, AVOID, unless you are a masochist who hates your money and your time."
"I bought Samsung galaxy s7 phone for my Mom on her birthday, This phone came damaged, the First day when I receive this phone and put it on charging, the phone starts getting very hot. I sent an email to N1 wireless but they replied
"It’s normal that the charger gets hot when the phone is charging. Due to the output current intensity and surrounding temperature. There is no need to worry about. Stay away from the hot source and put it somewhere cool. Try not to use the phone when charging".
Now this phone won't charge anymore. I sent another email to N1Wireless but no reply received.
I am regretting to this day why I bought a phone from a very Unprofessional company who doesn't have a customer service phone number. The number on their website is unreachable.
I will never buy anything from N1wireless again. "
"They sent me a defective phone. When I asked to return it, they charged me for the shipping for both delivery to me and back to them. Also, they ignored me messages about the return many times. "
"Bought a Samsung 8 for my mom and it worked for day! After that it wouldn't take a charge, we brought it to a Verizon store to see if they would know what's wrong and they said it was broken. Called and emailed the company and didn't hear back. Do buy from these awful people
"
"Bought an unlocked s8 but it was locked to Xfinity. They don't answer phone calls, trouble tickets. These people are thieves! DO NOT BUY FROM THEM!!!!"
"Selling used and defective junk. Returns are a hassle and no concern for your shipping costs. These guys are junk dealers!"
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Bought a phone that overheats while charging. They're unresponsive to complaint. In the process of blocking credit card payment. Stay clear of this vendor"