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Verified
1/5

2013-12-20

"Horrible seller never received item or email from them. Phone number doesnt work and noway to email seller. Scam dont buy from them."


Verified
5/5

2013-09-11

"Fabulous website! Diverse selection of products at good prices. The shipping was very quick. The customer service rep was helpful and pleasant and did more than I expected, going beyond answering my question to helping get the shipping service that could deliver to my building. "

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Verified
3/5

2013-09-05

"Small area of vibration, bad costumer service"


Verified
1/5

2013-08-13

"It was very easy to order online but now that I would like to return my article because it doesn't fit my criteria, I can't. I tried to call the company (Tickle Care) several days in a row and never got an answer (only a voicemail which tells me "an agent will be with you soon" and then an hour later the call is "disconnected". I wrote different emails to the customer services and never got an answer. So I have 90 days to return my article but I can't do it because I can't reach the company and I need a "return number" to be able to have my money back. I already spent several hours trying to reach them...What a waste of time and money! Very disappointed. "

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Verified
1/5

2013-07-20

"Got one item in great time. BUT ONE ITEM NEVER MADE IT. WAY PASS the time we was at location and item will be sent back do to I will not be at location when package finally will get here. Hope shipper will send to billing address DO TO NOT ABLE TO TALK TO TICKLE SELLER. NO RETURN CALL OR WORKERS ANSWERING CALLS"


Verified
5/5

2013-04-22

"discreet, prompt shipping. web forms were easy to follow and made sense."


Verified
1/5

2013-03-22

"This was the worst experience of any company in my life. I would ask anyone to call their number ***-***-**** and stay on hold for weeks at least 30 calls over 1 hour and then they hang up. try this before you order on line. Do not order via internet. call them and see the service level. You will not receive the products you order, they do not respond to the e-mails you send, never answer the phone, customer care as they call it is non-existent. oh, by the way you can even try live chat and they cut you off when you tell them how unhappy you are with their service. Priority delivery is 1/2 of an order several days later. the other 1/2 good luck."

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Verified
5/5

2013-03-14

"Great service. Fast shipping. Would buy from them again. "


Verified
4/5

2013-03-07

"I like this site. They have interesting products. They seemed to be the only one and premiere site that had the product that I was looking for and for a great price. It was in-stock, unlike the first site that I viewed the product on. Shipping was pretty fast and in discreet packaging. I ordered on Wed. and received my package in Monday's mail."

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Verified
5/5

2013-02-08

"Outstanding customer service."

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Verified
5/5

2012-12-02

"Product was good and price was great! Shipping took a little longer then expected but I had no issues. :)"

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5/5

2012-09-02

"very nicely designed website (informative + stress-free shopping). very fast shipping and product arrived in great condition too. very satisfied with my purchase!"

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Verified
1/5

2012-06-19

"They have no customer service. They dont answer the phone of respond to emails. After I finally got a return good authorization, I sent my order back and have heard nothing??? They say they have a simple return policy....BS.

Worst customer service ever. Will never use this company again!!
"

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4/5

2012-04-23

"I love your site.... the only thing Is to ask of you is to put a tracker ticker or ups tracker so we can see where the item or items are in shipping. everything else is great. Thanks Rich K"


2/5

2012-03-17

"my order was canceled, i have no idea why. Now i understand orders can be canceled for one reason or another. My problem is when i tried to contact the customer service departmetn i waited on hold for twenty + minutes on two different occasions. The automation continusoly told me they would be with me shortly and was told average wait time is five minutes. I left my number with the voice mail I was told agian by an automated message that i would receive a call back in les then 20 minutes on average. Its over 24hours later i still have not received the call. They also have not responded to my email. Tickle has great prices and looks reputable,I'm really questioning if they are at this point They certainly dont have any customer focus."