"I ordered an HDHomeRun and failed to notice the check-out message that there would be a delay of a few days before the order could be processed. When I asked to cancel the order, StormLogic responded immediately and cancelled the order without any argument. That's excellent customer service."

"I ordered a HDHomerun from StormLogic. I am located 1/2 way across the US and I had it in my hands in three days. Great communication and traceable shipping. I am pretty cheep and I watched eBay for about four months. In that time period I never found one that would compare with Stormlogics price + free shipping. I am not going to buy somone elses problems for less than $20. "

"This store is first-rate in all areas. They carry unique hard-to-find parts for digital video recorders (e.g. MythTv boxes). Their policies and customer service are second to none. I have re-ordered from them and will do so again in the future."

"I emailed service w/ a question before ordering, my question was answered within hours. I finally placed the order and it shipped immediately. Using included USPS delivery I still ended up getting delivery the very next day. How could you beat that!"

"Excellent! Product arrived quickly and professionally packaged. Very easy transaction, I would definitely do business again!

Also a bonus: Shipping was included in the cost of the product!"

"Shipped Quickly, Good Price, Good communications, would buy from again."

"Resolved issue with unlisted shipping address. Response and solution were prompt and attentive to detail. Overall level of customer service was excellent. I can highly recommend this vendor based on a very positive experience."

"If you're looking for MythTV box, these guys are the way to go. My machine was delivered when promised and was nicely assembled. Setup of the initial KnoppMyth software was mostly painless. (But come on, it's MythTV. You didn't think it was going to be that easy.) I had some crazy issues because I wanted to use every feature on the box. The support guys were very responsive and gave me direction for issues that weren't even covered in the support agreement. I'd reccomend them to anyone who was looking for a MythTV machine."

"Perfect transaction. Fast service. No price gouging on the shipping."

"StormLogic is a pleasure to deal with. They did everything they said they would do and even more. The Dragon HTPC is a very well built PC with first class components. It is almost noiseless."

"Great service ! Merchandise shipped promply with timely updates at ever step of the process."

"Prior to placing my order for a Dragon v2.0 KnoppMyth System, I made several inquires about system options. My emailed questions were each answered within a day, if not sooner, and I found the answers to be complete and ultimately (i.e. once I received my Dragon) accurate.

Their order system advised me: 1) when my order had been processed, giving me an estimated delivery time frame; 2) when the custom build of my Dragon had started; and 3) when my system had shipped.

I received the system three working days after it shipped (free of charge) and it arrived in perfect condition. Everything inside the Dragon case was sound and my subsequent installation of KnoppMyth completed without problem. A question I had during installation was answered within an hour after I asked it.

MythTV gets better with each release. And, I think, the Dragon v2.0 is going to be an excellent hardware platform for video capture as well as for video creation, editing and management.

I'm just starting to use the system today, but I'm sure that if I run into any problems, they will be resolved quickly by the folks at StormLogic."

"Good price and fast shipping.

The shipping cost is included in the product price, so there are no suprises when you go to check out."

"Excellent price, free and prompt shipping. Had a problem because USPS couldn't deliver the package, even though the address was perfect (i.e. no fault of Mythic.tv). They were great about resending it without additional charge. Would use them again for preference, if they have what I need.
"

"I ordered an AudioLogic 9a60 from this store on 1/20/2007 (a Saturday), with free shipping. They had the best price I could find on the net. The item shipped out on Monday, and arrived on Wednesday.

Speedy, and a good price. I would shop here again."