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1/5

2014-10-27

"I sold books to My Book Buyer expecting fast payment and excellent customer service, which is stated on their website. Neither of these things happened. They received my books over a month ago and have updated the status on my account with them as paid on Oct.6th today is Oct.27th and still have not received payment. I have called their 1 (800) for the last 2 weeks and it is disconnected. I emailed their contact us link to try to get a solution and was told sometimes the post office is really slow and when I asked about their phone being disconnected they said not to read into it. That was last week, this week I checked in again to find out where my payment is. They responded with you will get your check when the post office delivers it. I am frustrated with the lack of professionalism and also the horrible customer service. I can't believe their business practices or lack there of.
Two great places to sell books to are Powell's and Bookbyte, both fast and great customer service, stay away from Mybookbuyer if you want to get paid or treated with respect. I would actually give minus stars due to the rude response by email each time they have responded to me.
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