"They debit you before carrying out any form of verification!
They don't deliver if you need them urgently but they're so quick to taking your money, then you start begging them for your refund!
Their KYC process is also inconsistent, they make you go through more rigorous processes if you're from certain countries!
They won't tell you all these upfront, they take your money and make you go through hell! "
"I bought 20 codes for $ 10 for ITUNES, 7 of them only worked, it's a shame how many times they stole me, it's not the first time, but before that it didn't work for $ 10 code and once xbox for $ 20, they tell me that it will check and I always get a generic answer that the code was used on the day I bought the code. I don't care when the code is used, I want to use it and I want to get the product I bought, I'm damaged for about $ 150! Everything worked until a month ago, since then they only send used codes and until then I bought over 100 gift cards and everything was okay. NOW DO NOT BUY FROM OFFGAMERS BECAUSE THE CARDS HAVE ALREADY BEEN USED, LISTEN TO ME AND GO TO ANY OTHER SITE. Thank me later for saving the money and not making a fool of you."
"Poor service. They are asking different type of document after providing them in the first place. First, they asked NID & Card first 6 , alst 4 digit. I have submitted both of these. After then, they asked me again to submit Driving license & card's full pic without blur anything. Maybe they will ask again to provide them passport etc & my existence proof.
Such terrible experience with this website. They are now probably collecting user's all personal info for misuse it later or sell user's personal info to other agency.
Stop buying from them & protect your personal info.
Cdkeys, Seagm will be better option."
"You **** give me back my money "
"Offgamers stole over $300 from my account and refused to provide the product or a refund and ignored my attempts to resolve it at every turn."
"30 minutes or less turned into 24h or more real fast. Please be prepared to wait after paying. The verification process is brutal."
"This is a typical scam website, once you pay them, they comes with all sorts of excuses not to deliver. Also a fake verification to verify your purchase. BEWARE PEOPLE!! ITS A SCAMMING BUSINESS, DONT TO BUSINESS WITH THEM"
"Update: They went ahead and skipped verification after checking my payment method.
Original review :
---
They sure do have some great prices but at a price... of Your privacy and valuable time.
After asking for an SMS verification, and getting your money from your bank account or debit card, they will block the transaction and request you to send them a passport, a selfie, and a picture of the card you used and even a bank statement if they feel the need for it.
I canceled my order and requested a refund, it was by far the worst experience online. I don't know why I want to "test" them, I have good history with other distributor. Horrible experience."
"Holy crap! I tried ordering a Japanese 10,000 Yen PSN card from them and it is like pulling teef with these people. Their "verification" system is beyond redonculous - they want copies of: A government ID, a copy of your credit card, and a "selfie." Not only that, but you have to use their scan system/link, which requires to give them access to your camera. It's waaaaay too intrusive. It's not worth the hassle. I'd rather pay a few bucks more to play-asia or yes-asia, if that's the case."
"I made the colossal mistake of actually attempting to purchases something off Offgamers, they promised a turnaround of 5 to 30 minutes, but then stated that it will take up to 24 hours, and that additional documentation will be needed. After sending through pictures of my credit card, driver's license, as well as the most frustrating selfie one can imagine, I was met with another request for another picture, this time I sent through a picture of my identity document, was met with a request an additional 24 hours, and to add insult to injury, stated "they never received the documentation". It is nothing more than a frustration, I cancelled my purchases, I will be requesting a complete reversal from my service provider, steer clear, it isn't worth the effort nor worth your sanity, unfortunately they now have sensitive information, but I guess it is a lesson learned."
"He sent the codes and i redeemd in my account then Amazon locked my account
///////////Amazon told me I am this stolen card!////////"
"I purchased a 20euro Neosurf voucher using POLI instant banking as the payment method.
To put this into perspective i used POLI to launch an internet banking session with my bank, entered my 16 digit customer registration number, entered my password and responded to 2 Security questions asked by my bank during the logon process.
i then selected my bank account for the payment and successfully completed the transaction. That however is not sufficient verification for Offgamers so they commence their own process.
After 45 minutes verification by Offgamers still pending.
After 1 hour i get an email saying verification could not be completed and they have issued a refund. Hmmm
The email mentions that verification failed because of my profile data being incomplete They ask me to update my profile
with my first and last name and then advise them via email once done. I do this immediately. It seems that when i registered
with Offgamers the personal data i entered has not correctly transposed into my profile. This is an Offgamers technical fault which btw didnt cause verification to fail on a Visa transaction I did with Offgamers a few days earlier. I guess when your profile has your initial and full surname intact some security folk at Offgamers can manage to use their brains and complete verification
It seems however that the customer gets penalised when Offgamers have a tech fault. Offgamers are not refunding gst or order handling costs. I can expect to wait 30 days before seeing the 20 euro refund.
Cherry on top because i failed verification all online payment options have been permanently removed from my account.
Support sincerely apologised for any inconvenience caused - LOL!
Take a good hard look at yourselves Offgamers - YOU ****.
Update - Still waiting for Offgamers to refund my money. They say they have refunded me and yet no money has turned up
in my bank account."
"They will stole your money and after stealing your money they will close your account. Just becareful from them happened to me same thing and i open PayPal dispute i do not know if i will win it but be careful they are cheaters never trust them. "
"Stay away from this company if you not want get problem.
here is why.
i buy 2 PSN $50 US on same order. all code have same problem. the code can't reedem because the code not activated on offgamers backend (it show Error WC-40377-1 on PSN)
i contact support. i make request just activated the code on their end. they said should be waiting 3 working days to investigation. Are you kidding me? i should waiting 3 working days on small problem?
after 3 working days, no answer or update from offgamers. i should contact support again. and got refund only 1 code.
i make complain, and should waiting 3 working days again to investigated another 1 code.
today it was 3 working days for 1 another code. like before no answer and update until i contact them again. now, they said "still awaiting respective team to finish the investigation" and can't provide specific time to solve the problem. For what i give they 3 working days again if they can't solve this problem.
What are you doing so letting me wait so long?
Is this how you treat all your buyers?
I think this company is run by one or two people only
this company very not recomended and unprofessional. support is useless and brainless. better, you find another seller if not want get problem like me. "
"just delivery can be faster?"