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Verified
1/5

2003-09-30

"I ordered a Sony digital camera and it stated on the website that it ships out in 1 to 3 days. However, 4 days after I placed my order i received a call from MyTVRemote.com stating that they needed to confirm my order. This was only to try and sell me more items. My order had already been confirmed via an e-mail from their company with tracking information. Now it has been 9 days and the status of my order is that it is on hold and that it should ship in about 3 weeks. I do not know why it is on hold but I will never order from this company again. Also, it is not easy to get a hold of someone from this company. You always get an answering machine. "

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Overall quality of ordering process

1/5

2003-07-02

"Listed on their yahoo shopping site Sony TRV33 camcorder for $594, shipping $35. Sent them an email for a confirmation that it is US model with all accessories and original manufacturer warranty. Got a replay from "BS ****@****" (?) that yes, US model and an 800 number to order. On the phone they said, shipping $49. And it is in stock but the shipping takes 7 bussiness days and it takes 3-4 days more to "process". Said OK and ask them if I can still place the order online. This is when the guy says: oh, but you know, the US model is more, $642, you want the "grey" market one? With no accessories no warranty.
This is when I ended the conversation. Not what someone would expect from a 5 stars yahoo store!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A