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1/5

2018-12-31

Guaranteed delivery by Christmas was a false guarantee!

"Beware this place is located in Israel and not reliable!

Guaranteed Delivery by Christmas is a false promise!
I ordered my wife’s Christmas present from here on 12-10-18 and it was guaranteed delivery before Christmas. I emailed them on 12-16-18 to make sure it would arrive by Christmas, and was informed that it would for sure arrive on time. On 12-24-18 I called DHL and they informed me that my purchase would arrive on 12-26-18. So I can tell you do not order from these folks if you need something by a certain date. I contacted them and told them I wasn’t pleased with their service and would like a full refund. They offered me a 10% refund, a pair of earrings that would be shipped in November, or 50% off of my next purchase. Needless to say I told them to keep their measly 10% refund and I would be sure to inform everyone of the service I had received. I have plenty of proof of the guarantee they promised and all of the emails.
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1/5

2017-04-04

WARNING - AVOID AT ALL COSTS! AND IT WILL COST A LOT TO DEAL WITH THIS DODGY COMPANY!

"WARNING - DO NOT BUY FROM THIS COMPANY.

The WORST online purchase experience I've ever had. I paid for Express delivery to Aust with DHL and made it clear on my order it was for a gift for someone departing AU March 27th. My order arrived - faulty. The lettering was not as I ordered it and a name was spelled wrong - useless when the whole point of the gift was to have our names on it! They take DAYS to reply to messages - probably because they are based in Israel (a fact not mentioned anywhere on their site!). Te quality of their Customer Service information is poor at best. I was offered a replacement item, and I clarified that I needed it before March 27th and expected Express delivery as I had paid for. It is now April 4th AND I STILL DON'T HAVE MY ITEM. Their Customer Service advised me to check Aust Post tracking but there is no record at Aust Post. I STRONGLY ADVISE YOU NOT TO WASTE YOUR TIME OR MONEY ON THESE DODGY OPERATORS!!!
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Verified
5/5

2012-08-07

"There are several websites selling names necklaces and I found mynamenecklace to be by far the best. I have always wanted a name necklace but never gotten round to getting one so when my neice's 21st came up, I knew this would be the ideal present. She loves it and Tweeted about it within seconds! It's something memorable and stylish and put me as a front runner in the best aunt stakes!"

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