"One word - HORRIBLE. Do not buy from this company. I ordered a product on June 28th and they did not email until 2 weeks later to tell me it was not in stock. They promised to ship within 10 days. Two weeks after that (one month from ordering), I emailed to say that if they hadn't shipped, that I wanted to cancel. I emailed again...no response. I went to their website and filled out the contact me form. No response. I called and left a voice message...no response. I tried calling again but only got a fast busy signal. I finally contested the charge on my credit card and got a credit from the crappy company. Clearly unethical and no customer service. Not to mention, they charged my credit card $400 on June 28 and as of the date of cancellation (8/31), I didn't have the product. Unbelievable."