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Verified
1/5

2008-02-25

"This has been the worst experience i have ever had.I have now been waiting 8 days and all i get are automated responses from customer service.Twice i recieved a tried to deliver letter and both times were within 5 minutes of my logging out.When i e-mailed that i was in game they said sorry for the delay due to the high demand we are currently unable to complete your order.As soon as we restock we will notify you.
It's seems to be a scam and they are never going to have your order so i warn everyone not to use this store.
"

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1/5

2005-06-09

"They took my monny, and did not giv me my credits. Then they did not giv me my refund like they said they whold!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Delivering products damage free
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Making decisions on their own
Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use
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