"I ordered through MyGrahak.com (Order ID - 8152 on 11-OCT-2011). I paid using ICICI Debit Card. My order was processed successfully, payment was charged and later without notifying me it was cancelled.
When I sent email to Customer Support, they said it was cancelled because the delivery address is not within their covered area for delivery. Since then, I have sent probably 50 emails to Customer Support (Ticket # 624758) and till date they have not issued the refund.
They have taken my money, without delivering the product. My Bank is very slow in processing the charge back, they say it would take more than 50 days to process the charge back and I am not hopeful that it will go through.
"
"It is a 1st site i got to know which deals online for GROCERY and household stuff and deliver free of cost!! earlier i was knowing that this kind of service is running in foreign only. but when i heard i got amazed that how come these people can deliver products even free of cost. I have recently placed an order and what a great deal it was. got discounts and Rs. 50/- off on my bill as i placed order for the 1st time. great savings and easy for a bachelor like me. can invest this saved money on movie tickets"
"I am a freelancer professional. Its been 7 months since i have been in Delhi. I love experimenting the things which sometimes results in negative as well. Due to this, few weeks ago, i got injured while riding bike. Doctor suggested me to take bed rest for at least a couple of weeks or more. I can’t explain that phase of my life when i was unable to go out.
At that time Mygrahak plays a role like a friend to me about which i got to know through snapdeal notification mails. I started ordering my household food requirements and other things from their. they not even arranged all products but also they deliver it to my door steps. In a single week i ordered thrice at least and mygrahak people delivered it without any complain as i order small quantity of things (as i forgot to book in my 1st order) and was afraid of that they would ignore my order. But they delivered all orders. I am very impressed with their behavior and the way they entertained even my small amount of order. Their service forced me to keep on ordering even i am well enough to go to a retail outlets or store. But no. Now for my grocery items i will always call ***-***-****. Thankyou for being so helpful Mygrahak"
"never buy from this website..........just too bad service these guys provide...... even the senior managers could not help..............just a bunch of helpless lazy people.....never ever buy anything from them....they will just make things uglier for you....no answers on chat and call.........very bad.....pathetic.....highly unprofessional............dont deserve to be in the business....poorest service.......so bad...........be aware.....never buy....they cant refund........they cant ship.........nothing u need is available with them.... its a sheer waste of money, time and resources....they cant give a satisfactory reply to your queries............god saves them.......very bad....just too bad.....never buy.......they cant give a satisfactory reply to your queries............god saves them.......very bad....just too bad.....never buy"
"Well i am not a web geek and i neither prefer shopping online as i feel its tedious, confusing, unsafe and gives you no guarantee for your purchased goods. There is simply no one in person to blame and neither do you have a store where you can walk in and blame for defective items you purchased...its everything on web and 'web' as I perceive seems to be a hypothetical world for many out here....especially me.
So having said this, one of my friend told me that she purchases groceries and other household items online from this 10 month old online retail site - 'MyGrahak.com'...I said fine but don’t expect me to do the same...she said why don't you just order few necessary items and see if it works for you..i said fine... i ordered just 2-3 items, like shampoo bottle, hair oil, soap bars, etc..there was 'no minimum purchase order' criteria for the items to get home delivered for free...this enthralled me....as the site operates in only Delhi & NCR region, i received my items in 24 hours...yup..! 24 hours!!!The same day i made a list, ordered items worth Rs 1100 and was happy that i was able to earn some really exciting discounts like 4% off on FMCG items, free gifts on purchase above 1000, bonus points on every Rs. 25 that you spend, which you can redeem later, etc etc.... that delighted me really ..
see i have made purchase only twice and my experience was really really good...i suggest it to my dear frnds, housewives, working couples who don't want to spend a whole day (particularly weekends) in standing in queues for getting heavy load groceries billed ;)
happy online shopping!!! hey the site is www.mygrahak.com. !!!!!!!!!!!!"