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5/5

2003-05-30

"As always, I was very impressed with Mushkin- I ordered a limited production memory package, and it appears that they ran out before my order was shipped. Instead, I recieved the same amount and speed of memory from Mushkin's Black line, at no extra cost. I'm sure that many retailers would have cancelled the order or charged extra in this situation, but Mushkin simply sent out my order (very quickly, of course, and I was pleasantly surprised when it arrived.

I plan on continuing to order from Mushkin whenever I need memory, and would suggest the same to anyone else.
"

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5/5

2003-05-29

"Ok, you Mushkins have over-done it completely....in a great way!!

First, I mis-typed my house number causing you additional work to notify me of the problem. I felt very bad that I made the mistake creating additional processing time for you. You were most pleasant to deal with to get it corrected quickly, but it doesn't stop there.

I received my RAM today, not expecting it yet at all. Not only did you ship it FedEx, but you were evidently out of the fast promo RAM I ordered and upgraded me to DDR II 3200 on hand written note on the shipping label it says, with a hand drawn little smiley face. You folks took the time to really make this special. I don't even know if the RAM even works yet, and I have not doubt that it will, but I want to commend you on this is old fashioned service that I have not seen in many years, if ever. I'm truly speechless.

This was not the first time I've ordered from Mushkin, nor will it be the last.

Thank you so very much for making me feel that I was not just another order, but treated as a friend.

I am not affiliated with Mushkin in any way just a very satisfied customer.

Thanks Diane.
"

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5/5

2003-05-23

"Ok , this is my second order from Mushkin :)

Ordered 2x256 HP 2700ddr modules from them early morning (to make sure it would ship that day) this past Wed.(21st)with a credit card . It was 2day shipping but later that evening I had yet to recieve a Fed-Ex tracking #. So the next day (early again) I email customer support & asked if there was a problem . Later that afternoon I recieve an email stating that my order had been flagged because of the diff. Billing/Shipping names (my girlfriends credit card) & was told that it would be taken care of & would be upgraded to "OVERNIGHT" mail .I recieved the ram this morning at around 10am eastern .

The sales support persons name was --- Beau

2nd awesome experience from Mushkin , thanks again Beau !
"

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5/5

2003-05-21

"This is my third order from Mushkin, and the third time they've left me absolutely delighted.

For starters, I don't see what the fuss is about in terms of pricing. On Saturday, they were selling 512mb 2-2-2 3200 sticks for $99. That was a very good price, considering Mushkin's quality...but they were selling TWO sticks for 179! For RAM this good, that's a STEAL!

Anyway, I was surprised when my shipping confirmation came on Tuesday, instead of Monday. I had opted for two-day shipping, to get it by Wednesday. As it turned out, they shipped it on Tuesday *OVERNIGHT*!

If only these guys sold other components.
"

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5/5

2003-05-19

"Ordered 512mb pc3200 level2 ddr400 CAS2-2-2.
Shipped FAST! :) processed in under 24hrs. ultra spiffy-cool packaging ;)

Memory worked great... price is up there but only slightly higher then Corsair's top of the line. Why go this way??? Well, I really like Mushkin's commitment to their customers, as well as the GREAT communication Mushkin's sales/support team has with their client base.

I was able to bounce questions off of sales reps VERY easily on a message board with their reps before even making a purchase.

I can't wait to buy the "twin" to this 512mb chip!

This was the first time I bought "high end" memory... I've always bough generic memory in the past... In doing so I wanted to make sure I really got quality for my money... I'm very pleased with what I paid for what I got, and I doubt I will buy generic, or lesser quality memory ever. (unless of course I was building a non-gamer PC and then I would still buy Mushkin, but instead purchase the "blue-line".
"

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5/5

2003-05-14

"Consistently excellent memory! Every computer that I've built has used Mushkin memory. None better."

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5/5

2003-05-09

"In every way except price the best place to get memory."

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5/5

2003-05-04

"Just one word: Excellent !!!
There is no other place to go for a guaranteed perfect memory purchase.
"

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5/5

2003-05-01

"FREE 2 DAY SHIPPING AND THE MEMORY ARRIVED IN EXACTLY 2 DAYS.

ALSO, I RECEIVED MY TRACKING INFO WITHIN AN HOUR OF PURCHASE.

RAM CAME IN A AIRBAG - THE BEST PACKAGING I HAVE EVER SEEN!

"

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5/5

2003-05-01

"Minor problem with shipping (was my fault, anyhow), sorted out the same day. They even upgraded my shipping over it. Very cool, and Mushkin's the best RAM I've ever used. "

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5/5

2003-05-01

"Really impressed by Mushkin. Ordered on 28th night, shipped on 29th. To add to this I requested for a purple heatsink for my RAM, got an acknowledgement with couple of hours. I expect the RAM to be here tomorrow. Top notch RAM(I already use Mushkin) with top notch support. First there is Mushkin and then the rest."

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5/5

2003-03-12

"I love Mushkin. Ordered Monday morning and it arrived at my work on Wednesday in their very cool airbag thing. How many places send you stuff where the packaging is just fun to play with?

Anyway ordered their basic PC2700 DDR to put into my new Epox 8rda and it's worked flawlessly.

Even better I lost my tracking info and was able to get it from them by calling in (didn't even have to wait on hold that long).

I went with Mushkin over Crucial because I didn't have to pay sale tax (Crucial/Micron has offices everywhere it seems) and they both had some online coupons/rebates so except for the sales tax they were about equal.

I'm sure I'll be upgrading my memory in about 6 months and Mushkin is the place I'm going to go.
"

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Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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N/A
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5/5

2003-03-12

"Excellent communication. Tech support was very helpful in helping select the best memory for the pc I was building. Unique packaging."

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Being easy to reach
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N/A
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Making decisions on their own
Being knowledgeable
Overall web site
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5/5

2003-02-18

"Mushkin is THE place to order memory from. Their customer service is A+, the product quality is A+, and the shipping is A+.

Immediately after ordering FedEx overnight late on a Friday evening, I got a phone call stating (within an hour!) that the product shipped FedEx overnight that day, and I received it in an amazing perfectly protected ball of air Monday morning.

The product is the best you can get, and in the past their Customer Service has come through for me when I have questions, but I have yet to have Mushkin memory go bad.

Thanks Mushkin!!
"

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Is committed to quality products and services
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Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Chu
5/5

2003-02-16

" One of several orders from Mushkin. Their memory is very high quality, FedEx 2 day shipping for "free" (i.e. part of the listed price), and the best protection i've ever seen for shipping (they use thes huge air bags, order a stick of memory from them once to see). Definatly my favorate place to get memory considering how large a premium you pay for Crucial or Kingston under normal circumstances."

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