"Ordered the Archivio Maserati from them a few weeks ago. I used their online ordering system. Never received an invoice, shipping confirmation or anything. Knew they'd gotten the order because charge appeared on credit card bill. Received the item in about 3 weeks postage due. Their site advertised a 15% shipping charge for foreign shipping. Postage was about twice that amount. They do not reply to e-mail. Make sure that you get a complete price quote, including shipping, from them before you buy. "