"I should have trusted some reviewers! I ordered 12”by12” gold mosaic for 70 pieces online on 12/14 and 12/15 they said they have only 42 now and 28 more is coming next week so I canceled order but I was thinking it should be arrive on time if next week, I reschedule my contractor. I ordered again on 12/20 and told them I will order 28 more in the next few days (should be before the less arrives at their shop). I told my customers that we will close the shop a little bit long.
On 11/23 I haven’t received a shipment confirmation, I emailed them ask what’s going on and they said the material has not arrive yet should be mid of next week (customer service should call or email me the update). I have to reschedule my contractor AGAIN!!!
It’s been 2 weeks (they told me only one week since 12/14 and I still have his voice mail on my phone) and I haven’t received my 28 mosaics yet.
This is how my January 1st, 2022 begins, loosing money from this company because I have to close my business longer than expect!!!!!

**** They never apologize to you and they think I am wrong to blame them about this and they said go buy elsewhere (just because I give them 1 star review?)
****** UPDATE*** 01/03 they just canceled my order without asking me AGAIN, and I have to reschedule with my contractor AGAIN!!! How much that I am loosing money for this and I have to send 42 pieces back to them because it’s not cover my wall."

"Have not received the product yet!
Randy"

"I've been searching, maniacally, for back splash tile for my dream home for 5 years! Not until I found this site did I find the perfect tile to complete the kitchen! It is breathtaking! Thank you!"

"Good customer service and timely shipping made for an easy and reliable experience."

"I was having a problem ordering online. I called phone number
a nice man helpped me with ordering and set me up online . I love
my tile. I just got online to oder more of the honey onyx .
We dicided to use more of it in our bathroom because we are very pleased."

"Initially, I ordered a sample online and it arrived just as expected in a few days. I was happy with sample so phoned my order in and had a very nice talk with Asim. As promised, The tiles delivered were just like the sample. I was very pleased and would recommend this online store to anyone.
"

"Very helpful and accommodating staff.
Great prices."

"My tiles have not yet arrived. Still no tracking # or ETA."