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Return/Replacement policy:
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5/5

2003-03-05

"I was scared of this company mostly because they weren't listed here or at any other reseller databases. But the product was as advertised and the price was great. Communication was what you expect from a small business. I did not receive automated emails with status or tracking; but when I emailed I got quick and thorough status reports. However since I payed through Paypal I never received an invoice. No biggy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-09

"I've bought quite a few monitors from this seller for systems I've built for my family and friends. All my friends have ordered monitors from him also. He ships fast and is reliable. The monitors are refurbs or new. You can't beat these prices and the shipping is straightforward and fair. The customer service is great also. I can't recommend this seller enough. I know I'll be buying more stuff in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability