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Verified
1/5

2011-11-08

"never got stove, they kept lieing to me about the shipment date, never called back, I felt like I was talking to fast eddy, finally called visa within 60 day and visa reversed the charges back to my card

moes mega market is more like larry curlys they suck !
"

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4/5

2011-09-16

" I purchased a compact fridge from Moe's.The Customer Care was fine. They handled the transaction efficiently once the paperwork was properly faxed in. The unit seemed in perfect condition and has shown no signs of defect. I would recommend them to people."


2/5

2011-08-26

"Never received product due to inventory issues. Order was cancelled, but wasted a lot of time waiting for correspondence before being informed of order cancellation."

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Verified
5/5

2011-08-18

"I was recently contacted by Moe's to write a review for them on an order I bought last year. I was offered a discount for any published review, bad or good, but I don't plan on buying anything for a long time so I planned on ignoring their email request. Out of curiosity, I clicked on the link and saw all those negative reviews so I felt compelled to tell my side of story regarding my experience with Moe's.

I purchased nearly 5k worth of merchandise from Moes Market, but it wasn't an easy purchase because my credit card kept coming up declined. I don't recall all the details but it had something to do with the large amount of the purchase and the different billing and shipping address.

I called and left a message on their voicemail, which was returned within the hour by a young lady named Erica I think. She explained to me that problem and suggested I send a check, as no alternate address verification was needed.

I did want the washer/dryer, TV, TV stand, and blue-ray player ASAP since I had just moved to a new house that needed furnishing, but their prices were so good I sent a check (which I was told would take a few weeks to process what with snail-mail, check depositing, and check clearing). It took nearly 2 weeks from the time I sent my check to the time I was notified it cleared and the blue-ray had run out by the time my check cleared so it was sent later, but the rest of the stuff arrived within 5 days of my being told the check had cleared. The blue ray followed about 2 weeks later.

My only complaint is that check orders take too long and they should have some sort of electronic check payment method. Still, the prices were lower than anyone else on the internet and their customer service went far and beyond the call of duty to help me get my order processed. All in all, I have recommended Moe's to a few friends and will continue to do so if anyone asks.
"

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5/5

2011-07-27

"Moes has what most companies lack, awesome customer service. The only "hang-up" when ordering is that if the shipping address and the billing address are different, you will have a bit of trouble ordering. I had this problem, but it's the business just trying to protect the customers by verifying all charge info prior to shipping. The people that work there were awesome making sure I received my product as promptly as possible. They went above and beyond. I highly recommend using this company and you can't beat the low prices. Luy ya Moe's Mega Market.....keep up the good work."

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Verified
1/5

2011-07-25

"Do not buy from Moes Mega Market. I put a order in May 11 for the amount of $571.41. It did not ship. After six weeks with no shipment and several calls they agreed to send a refund. This is July 25 amd many calls and still no refund. Most of the calls went in to voice mail and they have not returned one call.

I received a check Aug 16
"

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Verified
5/5

2011-06-21

"loved the service i got, the sales rep i spoke to Jonathan was great help to me. "

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Verified
1/5

2011-06-14

"Run dont walk from this horrible on line seller! absolutely the worst on line experience i have ever had."

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Verified
1/5

2011-06-01

"Purchased Sharp Microwave on 4/27/2011.
They called to have my Cr Cd Co add my
delivery address to card info because it
was different from billing address. Mr Cr
Cd provider thought that was weird. They
drafted the money on 4/29/2011. They have yet
to come thru with the microwave. Computer down,
call back, they could not get a tracking number,
(I guess from their provider.) Nonetheless after a
million phone calls (mostly busy signal or no answer) and demanding my money returned I have yet to get satisfaction. It is now 5 weeks and it looks like no hope.
NEVER use a debit card to make an online purchase
"

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