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Product & services pricing
4.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-05-05

Always Excellent

"I have ordered from ModernBIKE multiple times, and every time I have received the items in a timely manner, and precisely what I had asked for, with great prices.
I have also called them for advice (when rebuilding my daughter's mountain bike), got great advice, they helped me pick out a couple parts, and they worked perfectly.
I recommend them, and will definitely order from them again.
"

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Verified
5/5

2016-05-03

Saves a Life Riding Your Bike

"Two of my husbands friends told me that my husband needed the KS LEV DX Adjustable Post. I purchased this for Christmas and he loves it. He is 70 and Mt. bikes with two men 10-15 years younger. They take some very steep, rocky rides in the Mountains of Idaho. And he uses it often on these rides. . "

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Verified
1/5

2016-02-11

Do not buy from them unless you want to wait to be told the item is not in stock

"Site shows in stock, but received an email three days later that they don't have it.
"

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Verified
5/5

2015-11-12

"I accidentally ordered twice as much armor as needed, but it was no problem to return the extras for credit. I was very pleased with their customer service."

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Verified
5/5

2015-11-11

"Item came as expected...DT Swiss RR21 Dicut 700c is a great Al wheel (great spokes, rim, and hub) very responsive and a great upgrade to my Trek 7.5"

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Verified
5/5

2015-11-11

"I have purchased a number of times from Modern Bike. I do so because their range of products and prices are very competitive and shipping is quick. Will continue to be a customer.



"

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Verified
5/5

2015-11-11

"It's the first time I've ever ordered from ModernBike.com. Tried them because the price for the item was the lowest I could find with Google. Delivered quickly. Free shipping and no problems."

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Verified
5/5

2015-11-11

"Fast, affordable, efficient. Item was in stock and delivered a few days later. Can't fault Modern Bike.

Thank you.
"

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Verified
5/5

2015-11-11

"High quality product who got this for our pet (terrier Mix) 12 lbs and its a perfect size for small even some S/M size dogs or cats. delivery was even faster than the estimated time of arrival very happy with the service and the product"

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Verified
5/5

2015-10-28

"My package was lost in the mail. The customer service representative took care of everything and had a replacement package sent with no questions asked. She communicated with me, calling USPS and was generally very helpful. Will do business again."

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Verified
5/5

2015-10-15

"Andy was very helpful! The product that was shipped to me was mislabeled by the manufacturer and did not work for my application. Andy responded and was able to resolve the issue very quickly. "

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Verified
5/5

2015-10-15

"Very satisfied. I'm sometimes hesitant to try new vendors but I got what I needed, at a good price, and very quickly. Wouldn't hesitate to shop again."

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Verified
5/5

2015-10-14

"I bought one at MakerFaire in San Francisco when it was a brand new (prototype) project, and I loved it. I live in Winnipeg, and a friend of mine had her bike stolen - fortunately they didn't steal her young daughter's brand new bike - and the family loves to ride together. I couldn't get them a bike, but I COULD send them something fun for their new one. They love it as much as I love mine."

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Verified
5/5

2015-10-14

"great selection at the best price, order arrived on time and complete"

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Verified
4/5

2015-10-14

"Order arrived promptly, as described. "

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