"I had an issue with a defective product and the customer service team were very quick to help me find my order info (which I was unsure of), and send me a replacement. The customer service is excellent, and beyond anything I could expect. The products come packaged wonderfully, and the range of unique items really sets them apart. I look forward to buying more in the future."

"I had a problem printing a prepaid return label and called the ModCloth customer service number. The young lady who assisted me was so pleasant and had my issue resolved in under five minutes! No hassle at all....just superior customer service. ModCloth is a unique website that my daughter introduced me to and even at my age (57), I've found some adorable items. I recommend ModCloth to all ages!"

"I didn't receive yet my order :("

"Mod cloth items are well packaged, arrive when they say, and the nicest thing are the little surprises put in when a certain dollar amount has been ordered. ModCloth has hard to find items, and unusual items. Only complaint is some are priced way out of my budget. I wish the dress and shoe prices would come down a bit or have more promo discount opportunities for loyal subscribers and buyers. I would buy more. Hmmm, maybe better for my budget if they don't."

"Modcloth is my crack. I love this site and have bought about 10 items. I`ve been very happy with my purchases. I think my favorite item is the black tunic with cutouts and embroidery. The prices are very good as well!"

"I absolutely love this site. Even if the occasional product can be a miss, those are far outweighed by the numerous quality clothes and gifts they sell and their customer service is excellent! They immediatley sent me a new bathing suit as soon as I told them mine had a stitch missing. Modcloth is wonderful!"

"I got the best customer service and am so satisfied. I can't speak highly enough of Modcloth. They are affordable and accessible. The only time I've ever had a problem (in correct size) the customer service was phenomenal, and the problem was rectified within the week. Modcloth, I hearts & flower you!"

"EXCELLENT customer service! Thanks."

" Thank you so much for your prompt reply to my questions about this dress. Your precise and detailed answers were just what I needed to make this purchase. Your customer service is wonderful and I will certainly be making more purchases.
Thanks again for all your help!
Cheryl"

"lov the shoes and the game I can take banana grams everywhere good for the children"

"Very cute dress! It fits so well! I only got compliments!"

"Very cool dresses! The one I had my eye on was out of stock, and I requested a notification for when it came back in, which it did within a week. I placed the order late at night and didn't adjust my shipping speed properly (I want the dress in 3 days). Feeling anxious that I now wasn't going to get the dress in time, I used the 'LiveChat' feature on ModCloth and was able to ask a live 'Specialist' to help me look into it (at 1am eastern standard time!), she did and was able to change my shipping to over-night. I haven't gotten the dress yet, but I am pretty sure I am going to love it, and if not, ModCloth has easy returns (they could make shipping free each way, like Zappos). "

"Very disappointed in this site. They have cutest dresses but there were two in particular that I was waiting to come into stock. I even signed up for the notification emails & checked back on there site on a daily basis, waiting for these dresses. Twice I've checked back and found that both dresses were sold out & I never received an email (& it didn't get filtered into my spam inbox)! I'm so frustrated with this site. I've waited over a month for these dresses and now they aren't even sure they'll be getting more in or when."

"I have one adorable vintage-style floral dress from ModCloth, that my husband got for my birthday last December. I'd been eying a gorgeous pair of knit fingerless gloves adorned with multi-colored pearls. I sent an inquiry of whether they would add some more similar items. When I went to purchase them, my beauties was no longer available. I had the most amazing response - someone with a name (Stephanie!) told me to look up the designer/co. itself, and was so sweet and polite and I felt wrapped up in consideration and respect. Shop here! Not only will you adore their products, but if you ever need customer service, or even a question answered, they're AMAZING!"

"We were very pleased with this purchase of Midnight Blush Dress. It fit perfectly. I bought her the smallest size. She is 5'9" and weighs 110lbs. I thought it might be too short, but it wasn't. My daughter wore it to the Valentines dance at school and looked beautiful. Thank you so much! "