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5/5

2002-12-12

"They were great in e-mail communications and got it to me quickly. I would recommend them."

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4/5

2002-12-06

"I ordered a handy drive 32 mb. No problems. I had to e-mail them the next day to get my tracking #. But maybe they had it automated. Dunno. Free shipping, no hassle. I wish they could get a better site layout. Kinda confusing. But overall good business. They're not as bad as you think. Tho, i didn't buy anything major. oh yeah, cheap prices. "

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5/5

2002-10-31

"My power supply came on time and without a problem. I got an Email when the package shipped and was pleased with the product."

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Being updated on the exact date the delivery was sent
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4/5

2002-10-17

"Ordered a Comet case and upgraded the powersupply to an 500 Watt. I received an email next morning that my powersupply was out of stock but they offered an 525watt for additional $5. I accepted and the Case got delivered in good shape and working order. Some screws were kinda loose, but no biggie.
I never received a final invoice on paper tho. Just the case. I sent them an email requesting one... never got an answer. That kinda bugs me. Don't know if I'll order again.
"

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5/5

2002-09-29

"I placed an order online for a pair of Enermax 365W power supplies. MIXPC not only had a competive price but also offered free shipping. The exact units ordered arrived in working order.

The only problem dealing with MIXPC is that after placing my order they started to SPAM me with sales offers. However, these stopped after I responded to one of these requesting to be removed.
"

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4/5

2002-09-08

"I ordered an Enermax EG465P-VE (FCA)and took advantage of the free UPS Ground shipping since Houston is just one state away and ground shipping is usually only two days.

I was just a little disappointed when the tracking info showed the shipment originating in California. It took a full seven days for the unit to arrive.

It would have been nice to have that little bit of information when the order was placed. I could have selected a different shipping method.

I will order from MixPC again.
"

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1/5

2002-08-24

"I got a request for an Enermax 305series case for a new PC. Searched around on PriceWatch and found MIXPC with a good price and free shipping. Checked there rating before buying and figured I'd take a chance on someone new. Big Mistake! I received a tracking number and my case arrived in a speedy manner. Noticed that the box it was shipped in wasn't an official Enermax box. I kind of figured something wasn't right with this picture. Sliding the case out of the box and there is a big bent in the right-side panel. This damaged didn't come from shipping either. It was bowed out with a 30 degree bend in it and no other damage to the case anywhere buy there. I looks as though someone had trouble getting the side panel on so they beat it back on! I e-mailed MIXPC about the problem and they only seemed interested in getting the insurance money from UPS.

I would have the say the case was a fake and had been damaged before being shipped out. MIXPC was only interested in getting there money for the case even if it meant frauding UPS!!!

I will never deal with them again!!!
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Customer service being trustworthy
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5/5

2002-08-01

"Pretty pleasant experience with these guys. Shipping was really speedy with free ground shipping. I ordered a Geforce4 Ti4200. Nice price, and no tax too. I didn't know the Geforce4 Ti4200 from Gainward came in such a small retail box, but thats cool. I got my free microphone too."

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2/5

2002-07-18

"I ordered a psu from them. Really good price on it. I waited nearly 2 weeks for it to come in!!! They never gave me a tracking number. I called and complained about it and the sent me one, but the psu came in that day so it was useless. They are somewhat reliable. I'd only do business with them if their price was the best on the list."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-07-17

"What can I say? Wow.
1. I placed the order (which included free ground shipping) online.
2. The next morning, I received a confirmation and tracking number.
3. I checked the tracking info at UPS and found that the product was already sheduled to be delivered that same day!
4. Good job!
"

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4/5

2002-07-10

"I found these guys on PriceWatch, and ordered a GeForce 4 Ti4200 (64meg) card w/TV out from the company for $145, shipping included (very good deal). The price went up $10 the following day, but I was _not_ charged....I only had to pay the original $145 price. So I dont think they were trying to scam...it was just a coincidence.

I never did recieve a tracking number, but I still got the order in 4 business days. Still, it would have been nice if they had e-mailed me a tracking number as they said they would in their ad. They also said they would send me a confirmation within 48 hours...never got that either. The only response I ever recieved was my reciept. I had to e-mail their customer support area to confirm that the order had been sent.

Customer service answered my e-mail within 1 business day. Service wasn't stellar, but was acceptable. I would order from them again if the price was good enough.
"

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Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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5/5

2002-07-09

"Ordered a Ti4200 from mixpc.com on Monday afternoon and received it the next morning at 8:30! Don't know if that was a UPS fluke, but mixpc.com rocks because they got it shipped the same day that I ordered it. Good prices, order confirmations, ultra-fast shipping - they're definitely on my short list of preferred sellers. I know I'm a geek for getting so jazzed, but this is the fastest I've ever received anything through free ground shipping. Thanks mixpc.com :D"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-07-02

"Ordered a Gainward GeForce 4200 video card. No Problems. Arrived on-time (free 3 day shipping) and with microphone "gift" as advertised."

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5/5

2002-06-25

"Good transaction. Ordered an Enermax power supply. Used the "free ground shipping" offer and received my order in two days."

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5/5

2002-06-04

"Excellent experience! Ordered the new GeForce4 Ti4200 video card before manufacturer ship-out. There was a waiting list for the card. They kept me informed of the order status and shipped immediately when they received the manufacture's shipment. I received it sooner than anticipated. The price was real competitive. I will do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site