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1/5

2019-10-19

Expiration Dates and could care less about customers.

"They sent me salad dressing packets that expired in one month. The Visine expired in 5 months. The other items did not have expirations on packets so who knows how old these are.
They wanted me to send it back AND
( me paying shipping and a 15% restocking fee )
There are too many other travel size sites out there that have 100% better customer service. Thought I'd give these guys a try, my big mistake.
I never write reviews but feel I needed to warn others.
"

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5/5

2019-10-15

Great company

"Excellent products; great prices; top notch customer service. Very highly recommended!"

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5/5

2019-10-09

Customer service is Excellent

"The Customer service is wonderful. When a product I ordered was not in stock this company called me to ask if I would like to wait the extra two days so that my order would not be billed for shipping. The prices are so good that as a two person household we have small orders. Their attention to detail and taking the time to call and confirm how I wanted to proceed was a nice surprise. We will continue to order from this top notch company."

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5/5

2019-06-25

Excellent Business

"I have ordered twice from here and my expectations were always met. Such a great website to get all your travel essentials from. I will only order from this company when I need travel goodies."

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1/5

2018-07-14

FedEx Smart Post PATHETIC!

"It took them 3 days to ship a tiny order, then it went FedEx Smart Post. This service is going to take nine(9), days to get it from California to Texas, a 20 hour drive to where it is going? Worst delivery service I have seen and I am 61 now. The USPS could do it in 4-5 days. Even DHL could do better than 9. This is the most pathetic shipping service out there and I order a lot online. I will NEVER use Minimus again!"

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Verified
5/5

2014-07-31

"Just wanted to say that Minimus.biz has great customer service. Their employees took great pride in their work and actually care about your individual order and your needs.

Placed an order for snack items for welcome bags for out of town guests at my cousin's wedding and will definitely look to use them when I get married myself and will recommend them for other weddings I am in.
"

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Verified
5/5

2013-12-06

"Great customer service! Ordered late on Sunday and asked for quick shipment for a trip the next Saturday. Got my stuff on Friday!!!!! Love this company!"

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Verified
5/5

2013-02-11

"Excellent customer service! They ship quickly, and if you have a question regarding your order, they answer your e-mails immediately; and if you have a concern about anything, they address it immediately and completely. Very nice people to deal with!"

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Verified
5/5

2011-12-10

"My discovering Minimus.biz was a most happy accident. My husband amd I were planning a trip that had us at a condo. Not wanting to buy food at home and drag it across country or having tom spend time shopping at our destination, we ordered, and ordered heavily from this amazing site.

I had questions, they answered them. I had concerns, they calmed them.

We arrived at our destination and our giant box was waiting for us. The packing was pure art, not a cracker, not a chip was broken. The selection was superb and the experience terrific.

Unlike the bride who allowed small gifts not arriving for her wedding allowing that event to ruin her day, our vacation was not resting on the outcome of purchasing from Minimus. However, we DID have a fantastic vacation and it was made even that much better by having delicious goodies there and waiting for us. No fuss, no muss, just Minimus!

Thank you!
"

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Verified
5/5

2011-08-30

"Hello, This was my first purchase from Minimus. All I can say is A++ Customer service, free shipping, Quaility products with a wide selection of great quality products.

I have a friend in Iraq that I was looking for certain individual packaged products and you can buy as few as 1 or as many as you would like. Thats Great with me and will be a great suprise for my friend when he gets these care packages from me.

I had a question about my order, I sent an email and very shortly after I had a reply from them and a call from customer service that answered my question and also explained that they could send to APO boxes for military straight from their warehouse and save me even more money.

I wish I could remember the customers service ladies name but cant either way she was very polite and helpful. Im getting ready to place another order with them. If you want a great place online to shop and quality products I would personally say BUY from Minimus.biz Thank You very much
"

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Verified
5/5

2010-12-29

"I've been shopping at minimus.biz for over a year (I eat a lot of cereal and so their single-serving bowls are a staple!) and have always had a positive experience. Good prices, fast (and free!) shipping. I've only had one order come with the wrong product, and they immediately and quickly shipped out a new one. Very friendly and helpful customer service. "

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Verified
5/5

2009-11-14

"I've placed several orders with this company and I am completely satisfied with the service. The quality of the products is excellent and the orders are filled in a timely manner. I order most of the products for my Mother who is in a nursing home so travelers are not the only beneficiary of this great service. "

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5/5

2009-06-19

"I was very pleased with the selection available, and the ability to order only what I needed, as well as the free shipping. Customer service was incredible!"

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Verified
5/5

2009-05-29

"My niece in Singapore recently ordered from minimus.biz and had the order shipped to me here in Florida. She ordered 2 items at $7.49 each and shipping was $7.64. After submitting the order, she realized that she should have ordered 3 items total and qualify for free shipping for orders of $20 or more!

I sent an email to customer service at minimus, explaining the situation, and that I'd like to have the order changed so that I could take advantage of the free shipping. Darlene from customer service was very helpful, the order was ready to be shipped at the time, waiting to be picked up in a couple of hours, but she went ahead and changed the order for me.

I am a satisfied first time customer, and would definitely buy again from them, as well as recommend them to friends. Customer service is very important in internet shopping, as that is the only "human-interaction" behind a company website. Thank you Darlene, and minimus.biz!
"

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Verified
5/5

2009-03-23

"I have placed several orders from Minimus and have been favorably impressed on each occasion. In many cases I have placed an order to be held at my destination so that I do not have to carry the snack items with me. Minimus has always delivered to my expectations!"

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