"It's really easy to find what you want in their website, and the staff is ready to help and provide options that meet or even surpass your expectations.
I've got a flawless laptop. Not a single problem so far, and I'm very happy with my purchase. I certainly doubt that I can find a better configuration for the price I paid. Stop looking elsewhere. MerkAmerica is the right choice!"
"I was looking for a precision 7710 and Merkamerica was the only store that had them online. I chatted with Quinn on the popup and she answered all of my question. After the sale I had contacted them for a post support question and decided to make a phone call. Quinn answered the phone and she was so nice and helpful. I definitley will be buying our comapnies Dells from here in the future."
"Great prices, and absolutely outstanding customer service from Quinn! Order had a rare mistake, Quinn quickly resolved the problem and made sure to get the correct order delivered asap."
"Prices are low, communication is great through chat, they didn't reply to my emails though. But Processing the order was easy and quick. Laptop came with some cosmetic wear which is understandable for a refurbished laptop. However the laptop is fully functional."
"Excellent product and a really good price. Item was received fast and as promised. I will do business again."
"Excellent seller - provided prompt response to questions and immediate shipping. "
"Excellent seller. Outstanding communication. Gthey went above and beyond to make me happy with my purchase. I would deal with them again with pleasuse. Thanks!"
"I have had real clientele great service at the MerkAmerica's Laptop Store.
I have purchase a Dell M Precision M6500 with an Samsung SSD. Prices are great and custumer help is excellent.
When I have more purchase to do I wont hesitate to buy at MerkAmerica's Laptop Store!
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"Buying experience was good but when I received the product I noticed few signs of wear. The product was listed as new so I was surprised to find scratches on the laptop and screen. Contacted MerkAmerica and they said it must have been from shipping or opened by FedEx. Not likely to be honest. The defects are not affecting the laptop performance but thought I was getting a new product as listed on the web site. Beware of "new product" listing.
4/23/2011- This is update to my previous review. I was in contact with MerkAmerica sales department and I can provide a list of messages received from them which shows they never asked for photos or offered a refund. I want to be fair to them but when they make false statements it is unfair to us customers. I have to stress again that the nature of the defects will not affect in any way the performance of the laptop hence my decision to not return the product. As for the low rating it fairly reflects my shopping experience with them. "
"I was happy with my purchase. Saved about $800.00. Customer service was very good. Orignally charged $45.00 for ground shipping which I wasnt happy about, but I asked for free shipping and they provided a coupon. I would buy again."
"Hi! Just wanted to say ithas been a great pleasure working with yur company. I got my dream laptop at a great price. The sale was hassle-free, and the support has been top-notch! Lookin forward to doing more business with you in the future! Special thanks to Steve who helped me along my order proess... Highly recommended!"