ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
10.00/10
Chance of future purchase:
10.00/10
Shipping & packaging:
10.00/10
Customer service:
10.00/10
Return/Replacement policy:
10.00/10


5/5
2016-11-02

Ravi Shelton

"McGivern Diamonds are the best. Great customer service, very responsive, great prices and selections. My 10th anniversary was amazing because Michael helped me find the right rings for my wife. Thank You"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2016-02-20

After seeing engagement ring quality we went back for a matching wedding band!

"My fiancee received McGivern's name from a family friend who bought their now wife's engagement and wedding bands through them. My fiancee said he had such a great experience with Mike and was really happy with the quality and pricing during the design process that he was absolutely on board when I said I wanted to get my wedding band through them as well.
I am long-winded and ask a lot of questions :) but Mike was really thorough, giving me his suggestions and letting me know what else they had available in inventory similar to what I wanted, and very patient with me through our email communications. He was also able to work with me on pricing when it came down to it.
I give McGivern 2 thumbs up! Thanks Mike!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5
2016-02-17

"McGivern is simply the best. Their prices and quality cannot be beat. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

5/5
2015-11-29

"I wish we had found Mike 22 years ago when we bought my first diamond!
Mike is top notch to work with. He couldn't have made things any easier and is incredibly knowable. I absolutely adore my new yellow diamond ring.
Thanks Mike
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5
2015-11-02

"My husband and I were put in an unfortunate situation when my wedding set was stolen. We had previously bought the diamond from McGivern and knew instantly that we wanted to work with Mike to get another diamond. Knowing nothing could replace what my husband gave me, we were striving to find something together and look at it as a stepping stone in our relationship that now includes Boy/Girl Twins!!

Mike personally emailed me and was willing to do whatever it took to find us the perfect diamond that fit our parameters. He was always on the ball with responding to my emails, questions and concerns and made the process a breeze. I recommend him to anyone that is looking for diamonds or jewelry in general! The prices, quality and customer service you receive from Mike make you feel like you are a part of his family! We will definitely be looking to work with him again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2015-10-03

"Definitely the best jeweler we've ever worked with! We've purchased a number of pieces from Mike, and worked with him on 2 custom pieces. He always does amazing, beautiful, quality work, and has, by far, the best prices we've been able to find!


I am hoping you can see the image above. Our most recent piece was a 3 ct. Sapphire ring set in a 1/4 ctw diamond halo, and it is STUNNING! It is definitely the most elegant piece I have ever owned...simple, yet absolutely breathtaking. Even though we were working with Mike from over 2,000 miles away, he was able to create the piece exactly to the specifications we desired, and the finished product was even more beautiful than we had envisioned!

Mike has an incredibly artistic eye, and his precision and attention to detail are invaluable, particularly in custom work. He will make sure the finished product is EXACTLY what you want, and will work and rework the plan until it is perfect.

It does not matter if we move half-way around the world, there is no one we would rather work with, no one we would trust more, and NO ONE who could do more beautiful work! THANK YOU, yet again, Mike McGivern!!! :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5
2015-06-11

"I am 63 and have purchased six diamonds from McGivern's over the past few years. I know about the CCC's and more. He has always sent me exactly what I want--overnight. His prices are the best I've seen. His settings craftsmanship is gorgeous! He has a policy that if you don't like the diamond, you may return it for one you do like. He has never failed me! I am always absolutely happy with my purchase first time--every time! Five Stars! R. Millman - Delaware"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5
2015-02-04

"Excellent service. High quality. Would use them again and again. McGivern Diamonds did not ask me to write this review - I was so impressed, I searched for sites where I could give my feedback and ratings. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5
2014-12-15

"My wife absolutely loves the 2 ct diamond. It was everything Mike promised and more! The price was significantly less than a comparable diamond offered elsewhere including other online stores. McGivern Diamonds sevice is impeccable. We will definitely purchase from them again.


John
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5
2013-07-09

"McGivern's customer service is excellent. We bought a bigger diamond through McGivern's & had them set it in our original wedding setting. After talking with Mike, we trusted him with what he planned to do. With Mike's wisdom & guidance, our ring is gorgeous!!!!! His emails back & forth are at lightening speed. We even needed the ring sooner than later & he made that happen too. The workmanship & quality is flawless!!! McGivern's Diamonds has a new customer for life and we would recommend them for all your jewelry needs. If we could give more than 5 stars we would. Nancy & Ken"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5
2013-06-29

"I would like to thank McGivern Diamonds for providing such a great service. I found McGivern Diamonds online and was skeptical about buying online without seeing the diamond in person. After doing some research at local jewelry stores I had a idea of price, size, color, cut and all that good stuff. Being skeptical I called Michael five times before I purchased and he was by far the most helpful of all the jewelers I spoke with, never rushing me off the phone. He thoroughly explained the difference between GIA and EGL ratings. When I finally decided on the perfect diamond that fit my price and quality criteria I called McGiverns and spoke to Michael. I gave him the stock number and he informed me it was sold, he said he would look for a similar stone and give me a call back. I thought here comes the bait and switch. 15 minutes later Michael called me back and said he had found a comparable diamond that he would give me for the same price. I asked for the stock number and looked it up on his web site, to my surprise it was priced 1100$ higher and was better quality. I quickly called back and said I would take it. I was going the Vegas 8 days later to propose and asked if I could have the ring set and sent by the end of the week. I purchased on a Sat and the ring arrived on the following Friday just as Michael said it would. This being a special time in our lives we couldn't be happier with our diamond and with the quality service McGivern provided. Don't hesitate to use McGivern Diamomds"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5
2013-06-20

"Excellent service through the entire process of creating a custom engagement ring. I had shopped around at quite a few places but the price, quality, and personal attention were unmatched anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5
2013-06-14

"I purchased a center stone for an engagement ring from McGivern Diamonds. The stone was delivered overnight and was exactly as Michael described on the phone (beautiful). I had called Michael with a handful of diamonds and wanted a recommendation - he called me back 30 minutes earlier than promised with a recommendation and walked me through his thought process.

I took it to a local jeweler who was very impressed with it. He also told me that the price I paid was about what he would've paid for a similar stone.

My only regret is that I didn't find their website sooner - my search would have been a lot easier.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5
2013-06-03

"I could not give a higher recommendation for McGivern Diamonds. I bought an engagement ring with them eleven years ago and have been a return customer...most recently buying my wife a 10 year anniversary band. The prices are the best I have found anywhere, the quality has been amazing and the service could not be better. Mike will work directly with you on the phone to review your order and make sure you are 100% satisfied. I even exchanged a ring and the process could not have been simpler. I am very excited that I have an jeweler who I can completely trust with all my online purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5
2013-05-22

"I have purchased diamonds from McGiverns four or five separate times through the years, and have always received quick and excellent service, as well as attractive prices. On a couple of occasions the stone did not suit me entirely, and Mike took it back cheerfully and without complaint. I could not recommend McGiverns more highly. Customer from Oklahoma City."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges