"I ordered a $80 part for my spa and wound up being the wrong model and when i called to exchange it i was told it would cost almost $40 to do so. Also they do not refund under any circumstances. When transfered to a woman manager she answered the phone with a attitude and I was told that her manager would not be available for at least a week but she didnt know when and whenever he got back she would give him the message. I do no recommend ever buying anything from there!"