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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

1/5

2018-12-17

Quality is horrible

"This company is a waste of money and a scam. You spend serious money on stuff that looks and is cheap. They know it too because they have no location online to add reviews besides this one. A $50 poncho I purchased looks no better than 5 dollars and the duck boots were falling apart and looked cheap also. Save yourself the hassle. "

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5/5

2018-11-30

Excellent

"I came across this company when Googling duck boots... I had no idea that you could get boots embroidered! I ordered two pair of embroidered duck boots, a embroidered vest, and a pullover Sherpa. I am 100% satisfied with the quality, fit, and look of each of the products I ordered!!! I will be ordering from this company again to purchase Christmas gifts for my family and friends!!! thank you so much Marley Lilly for excellent products & customer service!!! I highly recommend this company!!! I love love my embroidered boots & vest!!!!❤❤❤❤"

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2/5

2018-11-27

Monogrammed Duck Boots

"I ordered a pair if monogrammed duck boots. The tongues on these boots are removable. One of mine fell out! I have reached out to ML the times to get done help with this issue and have not heard anything back! "

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5/5

2018-09-29

Monogrammed Quilted Pullover

"I bought the above stated pullover and after reading reviews, I was a little skeptical of the purchase I had made. I just received the pullover yesterday and I must say I am very impressed with the quality of the pullover. It is very warm and this is a plus for me since usually practical and cute do not go together. The monogram in the pullover is of an excellent quality. Also, their customer service is top notch, I had a question about a separate order and the were quick to respond and solve my issue. Five stars!!!!"

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4/5

2018-09-13

Honest Review

"Before I bought anything from this site, I searched and searched for reviews. After receiving my purchases, I am very surprised at how many negative reviews there are. I just started a new job, so I decided to treat myself a little bit. I bought a bar necklace, a makeup bag, a boyfriend sweater, and two pocket shirts. The worst quality item I received was the bar necklace. I really just got the necklace so I could qualify for free shipping, and it’s not awful, but it’s not worth what I paid for it. The metal is pretty cheap and the monogram is hard to see. The makeup case is super cute and well monogrammed. The pocket shirts fit perfectly- I have a small frame with a large chest, so I am often weary of sizing. I got smalls in the shirts and they fit great. The boyfriend sweater is very comfy. My only complaint is that it’s way bigger than the sizing chart makes it out to be. Overall I am happy with my purchase and will be making another shortly! "


2/5

2018-06-09

Great customer care/Poor quality merchandise

"I have spent a lot of money with this company in two yrs. But, no more. Don’t spend a cent here for jewelry with ANY expectations. It’s proven to be downright embarrassing to give as gift. Most of the summer line this year was so cheaply monogrammed, I couldn’t even take much of it anywhere. Mono pulls right off. I love leaving good reviews. But, I simply cannot with my experience. In this place, you don’t actually get what you paid for. Your customer service is fabulous via phone. So friendly and helpful with tracking. I wish the quality of your products would catch up. No more money from me. I just haven’t had a chance to ship back $300.00 worth of sun dresses. Minus the monogramming that was peeling and I never got the tags off"


5/5

2018-05-21

Thank you! :)

"Best online shopping experience! I received my order right when they said I would. I accidentally deleted my shipping confirmation email so I called and spoke with someone right away who gave me my tracking number. I love my monogrammed items and can't wait to place another order! Thank you Marleylilly! "

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1/5

2018-03-17

Duck boots

"Customer service was great, but the boots are horrible. The tongue is snapped in and comes out every time I put them on. Super annoying. They also are very big. I ordered a 1/2 size smaller than I wear and still are too big. I wish I would have read the reviews first. I wouldn't have bought them. "


1/5

2018-03-02

No returns! Sizing is Humongous!

"I would have never shopped here if I was aware of the NO return policy. The tan with camel plaid pullover is ridiculously large. I don’t understand why there isn’t a xs/s size. It would have looked more normal, instead of a ‘silence of the lambs’ get up. Don’t shop here. Prices are absurd and the quality is bare minimum. As a first time shopper I’m not impressed. "


1/5

2018-01-15

Wanted to like these boots...just can't!

"These boots look so cute. I really, really wanted to like them. Unfortunately they are the worst pair of boots I've ever owned. If all you want to do is put these boots and stand still then by all means buy them. If you plan on moving in them you'll be very disappointed. First there is no arch support or padding what-so-ever. After one hour in these boots my entire legs hurt. The heel especially is uncomfortable. Secondly, the tongue of the boot is not really attached. It's snapped on to the rest of the boot, and continuously comes off when you pull the boots on. One of the snaps broke the very first time I put the boots on. Marley Lily was very helpful and sent me another tongue for the boot quickly. They run pretty true to size but I wore very thick socks. I see why Marley Lily has a no return policy. If the rest of their items are as poor quality as these boots everything would be returned. I expected more for the price. DO NOT WASTE YOUR MONEY!!!"

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5/5

2018-01-14

Always excellent!

" I've been ordering from them for several years now & have had zero problem with anything I've received. I do tend to stick to sales for the greater value but I always find the products to be good quality, well made, & hold up over time. I always get tons of compliments, too. I understand the issue with the snaps on the duck boots but how else are they supposed to be monogrammed without being removable. Place a small piece of plastic wrap between the snaps to make them hold better. Put as many layers as you need to make them stick. I'm not too worked up over them because I got them as a free promotion as part of a Christmas order. Also, I do have foot & back issues, & I teach, but I've worn them all day at school (on my feet all day, too) without exacerbating my issues & they were fine. Buy some inserts - most duck boots are flat bottomed. I'm considering that myself.
Great company - great stuff - happy, 5 year, repeat customer.
"


2/5

2018-01-12

Not a great value-even on sale!

"I ordered two monogrammed pullovers as Christmas gifts at $50 each (on sale.) Shipping was quick, communication is good, and I received a very nice, free scarf as well. Quality is somewhat acceptable at first glance. Inside edges (where collar folds down) are open/raw and threading very visible, sizes run VERY large, and one pullover had a hole on the inside which caused a run on the back of the pullover. I cannot return as the items were monogrammed. Must say, I am disappointed. I won’t be ordering from the company again. My experience with Etsy has been MUCH better and cheaper as well. "


1/5

2018-01-01

Horrible very cheap product for the money.......

"Shipping good ,...on time...product cheap...horrible....tongue is snap on due to monogramming.....cannot pull them up.
Made poorly.....waste of money........will never purchase from them again
"


1/5

2017-12-30

Poorly designed. Misleading. Wasted money

"I bought the duck boots. First of all they’re very big. And second, I can’t put them on and lace without the snaps on the tongue coming apart. This is a poor design. I wish they would say in the description that the tongue part is held together with small snaps. They definitely won’t last through rough weather as duck boots are designed to do. The snaps don’t hold together. I can’t believe they sell such a poorly designed product. This was a total waste of money.. they don’t deserve 1 star.. BEWARE!!"


3/5

2017-12-27

Good customer service

" I ordered three things, and one of my things I ordered typed wrong monogram initials and customer service was great and changed it before the order was made but one of my items there was a pocket with the monogram off-center and there’s a gap between the thread. Wish the pocket was different but other than that pretty please"

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