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2/5

2019-08-08

Careless Packaging

"Ordered birthday gifts for my wife. Expensive beauty care products (manufactured by Erbario Toscano) were carelessly tossed into oversize box with insufficient bubble wrap to keep them from being knocked around. Though bottles weren't broken, exterior cap on one was cracked, and labels on products were tattered, as if they were irregulars/seconds. Wil never order products through this shipper (via Amazon) in the future! "


1/5

2017-07-24

Wouldn't let me get an answer

"I called Chefs Arsenal interested in getting information on how to use their online ordering. and got a straight NO! I was very surprised and then got a hang-up! Is this how you do business?? "

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Verified
1/5

2015-03-19

"I live in London and I purchased a cook's knife from this supplier. Unfortunately, it has not arrived yet (delivery was scheduled for 3 days ago). When I tried to track my package I saw that it had been shipped from Los Angeles to Dubhai. The problem is that I live in London in the UK! I cannot find any contact details for the carrier or for the supplier. Please can anybody help me to contact this seller's customer service department. I would love to receive my knife soon. Paul"

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Verified
5/5

2014-08-17

"went as expected, fast delivery"


Verified
5/5

2014-04-15

"I had a couple of small issues with my order. They were problems with the product and had nothing to do with Chef's Arsenal. The team at Chef's Arsenal took corrective actions quickly. They have a very friendly team and excellent customer service. It's nice doing business with folks that don't treat you like a number and instead treat you like royalty! My sincerest thanks to Chef's Arsenal's team! Nice job. You've got my future business. Like Arnold Schwarzenegger said in Terminator: "I'll be back!""


Verified
5/5

2014-02-04

"Seems valuable and sombrent very fait shipping. My building address was not corresponding as my crédit card registry and the company as attempted to wait confirmation my right entries. Sign of a respectable business trading. "


Verified
5/5

2014-01-20

"Have used the sharpener I bought and am very happy with new sharp kitchen knives..........."


Verified
4/5

2013-12-18

"The merchandise is great. One of the items was shipped unprotected and opened during transport. The processing and shipping time could have been faster."


Verified
5/5

2013-12-16

"Excellent Product, fast shipping. Saved over $65 with the coupon code :)"


Verified
5/5

2013-12-14

"This was my first order with Chef's Arsenal, and it was a very pleasant experience. They notified me immediately of the availability of the item I purchased and shipped it the same day. It arrived precisely as promised. I am impressed with their efficiency, and though I had never heard of them before a Google search showed they carried what I was looking for, I will definitely use them again. "


Verified
5/5

2013-10-16

"I sent 2 packages to my daughter in San Jose for her birthday, one by USPS and the other with Chef's Arsenal both had the wrong address (the house # was off by one digit). The USPS package was returned, 9 days later! Your company got it there by the date promised. & my daughter was extremely pleased with the gift. Thank you"


Verified
5/5

2013-09-23

"I was very satisfied with the service and product. I received the product quicker then I had expected. "


Verified
5/5

2013-09-05

"I was able to find the product that I wanted easily, and was pleased with the quick delivery."


Verified
5/5

2013-07-29

"I received 10% off on my purchase. Fast shipping via UPS!! Well packed shipment. Extremely satisfied!"


Verified
5/5

2013-06-01

"Very good experience totally"