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Verified
1/5

2004-11-02

"I am so mad. I ordered my magazine, Magazine Wall charged my card and three months later, I still have not gotten anything! DO NOT USE THIS SELLER!!!"

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Verified
1/5

2004-10-31

"Placed order 7/4/04. Received confirmation. Charged to my credit card 7-16-04. E-mailed status request on 10-18-04 and received no response. Add me to the list of those that were RIPPED OFF!!!"

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Verified
1/5

2004-10-07

"Ordered a magazine as a gift, never received it. It seems like this company has taken advantage of a lot of consumers. Their site is now down. It is impossible to reach them via email. I got information from my credit card company about them:

Convenient Online Subscriptions
1333 E 18th Street
Brooklyn, NY 11230
***-***-****

They had two sites:
magazinewall.com
magazineaddict.com
"

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Verified
1/5

2004-10-04

"I ordered a graphic design mag subscription 6 months ago from this company, the transaction cleared on my credit card but never received the magazines. I emailed numerous times, but never received an answer. My emails came back saying they're box was full. For 5 months it said that they were updating they're phone contact info but never did. Now there's an "under construction" message at the home page. Magazinewall.com is a fraud - do not use them!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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Overall web site
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Speed of web site
Web site being easy to use

Verified
1/5

2004-09-27

"Ordered my boyfriend a subscription almost 4 months ago. I was charged right away. He never received anything. I've emailed multiple times and never gotten so much as a response. Called Men's Health to find out that magazinewall never passed on my order info. So much for that birthday present. What a joke. How are they getting away with this? "

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
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Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Web site reliability

Verified
1/5

2004-09-27

"two months past nothing received still waiting no one whom to talk to BEWARE OF THIS CROOKS
"

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Verified
1/5

2004-09-27

"It would appear the line forms here for other's who haven't received their orders from Magazine Wall. com either. I was charged for 2 subscriptions, well over 5 months ago. Finally last month I received one issue, but no sign of the other. Kind of expensive issue for $25 bucks.

Off to the Better Business Bureau.
"

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Verified
1/5

2004-09-27

"I have also been taken by Magazine
wall. I emailed them and aske when I would receive my "StreetRodder" magazine. They said that they have no record of my order. Also, they no longer sell "StreetRodder" on their site. I have my credit card compny investigating this transaction and I emailed Yahoo Shopping. I tried to get on Magazine Walls' site today and it says under construction. This is my first order with them and will be my last. I also worry that they have my credit card information.
"

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Verified
1/5

2004-09-22

"I ordered to myself a magazine on 7/12/04 but still haven't received it. I've tried to contact them over the emails but still nothing- no answer! This is total BS... how can they get away with it? Has anyone dealt with BBB and found out more about them?"

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Verified
1/5

2004-09-15

"I too have been taken for a ride by Magazine Wall. I believe the only thing that we can do at this point is to post as many negative comments as possible about the website. I've been sending their customer service email account messages and get nothing in return. ZERO. Nada. Zilch. I purchase many things on the net, this is the first time I've been ripped off.

Here is the last email I received from them:

----Original Message Follows----
From: Customer Service MagazineWall
Reply-To: ****@****
To: "Gil"
Subject: Re: FW: Re: us weekly
Date: Wed, 16 Jun 2004 01:48:40 -0700 (PDT)

Dear Gil,

Thank you for shopping with MagazineWall.com.

According to our records your order was placed on April 3rd 2004.

We process your subscription as soon as you place your order. The actual
delivery date of your first issue will depend on how frequently the magazine
you've ordered is published and when the next issue is scheduled to be
distributed by the publisher. In general, you can expect to receive your
first issue in 4 to 12 weeks. Be assured that these are standard industry
lead times.

According to our records you should be recieving your first subscription
sometime in late July/August.

If you have any further questions or concerns please feel free to e-mail us.

Thank You,
Customer Service
www.magazinewall.com

Since then, I waited patiently. I've written two VERY ANGRY emails this past month and still nothing.

DO NOT PURCHASE ANYTHING FROM THEM. THEY ARE A FRAUD!!!
"

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Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use
N/A

Verified
1/5

2004-09-07

"Add me to the ripped-off list. Paid by credit card on July 11th, no magazines or contact to date as of 9/7/04. If anyone knows whether we have any recourse through Yahoo stores, I'd sure like to hear about it."

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Verified
1/5

2004-09-05

"Like all others, I placed an order. Not received magazines yet. Their website continues to be down, the email bounces, and Yahoo! has provided no help or feedback. My credit card was charged for the magazines. If anyone gets any response, please post and let everyone know. I will probably even be afraid to purchase from Yahoo Merchants since this was my first "purchase", and probably last. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-09-02

"Took order, charged credit card, order never fulfilled. Unreachable."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2004-08-25

"
This seller took my magazine order and charged my account but did not send magazines. They have not responded to my emails and lists no mailing address or phone number.
I highly recommend avoiding this seller.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-08-20

"Seller took magazine order but did not send magazines. Seller does not respond to e-mail, has no phone. Seller has been dropped by Yahoo Shopping listings, but domain still active on the web. Seller is listed by a Domain Proxy service so they cannot be contacted. Therefore I would suggest not repeating my mistakes and void thsi Dealer like the plague."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

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