"I have ordered from this company twice now and both times they have been great to deal with. Quick response time for placing order and shipping. Last order I requested an item that, not knowingly, was out of stock. I received an email immediately that the item was out-of-stock and was asked about substituting. Once that was settled, the package was shipped immediately after. So unusual to find such great customer service these days, if you shop here you will find it."