"great company to deal with, very efficient communication and delivery, will be letting my friends and family know of this site"

"I ordered a "new refurbished with all accessories" Garmin 3790T along with life time maps updates. I paid extra for next day delivery. Four days later I had not yet received anything so I chased up the delivery. The company apologised and promised to re-fund the difference between standard and next day delivery. A week later and without any re-fund I received a delivery. It consisted of a Garmin 3790T head unit and a mounting kit. All other accessories (power lead and traffic/TMC receiver) were missing, the head unit was scratched and distinctly used and the life time maps (£55)were not included. I contacted the company and explained that this was not what I had ordered. Again they apologised and stated that the incorrect item would be collected in two days....... it wasn't. I contacted them and they agreed to re-fund £5.90 which would be the cost to me in order to send back the incorrect item by Royal Mail. They said as soon as it was received they would send out the correct items. The item was sent back next day but I am still awaiting either a re-fund or delivery of the correct item over a week later (1 month after ordering). Throughout they never answered any phone calls but were very good a replying to e-mails.
I am now going through the process of recovering my money through my credit card company."

"desperately needed a cheap satnav for a road trip to southampton and found thsi site mynewgps.co.uk, i rang them up to assure me i would receive the product as i needed urgently, i did receive the satnav on time and hence i am writing this review that i had received good customer service from them and can recommend the site"

"brought my tomtom go 1005 live from mynewgps.co.uk, price was unbelievably cheap and was delivered very promptly, i would recommend all who need a nav to visit this webstore "

"great and flawless service for a garmin nuvi 1200t, price was cheapest i could find"

"excellent company, brought tomtom go 1005 live with 1 year free services and received it fairly quickly
5 star service"

"ordered from them, item never shipped. unable contact for refund. Any emails ignored. Money lost"

"Great products, great prices and excellent service. Highly recommended"