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Verified
5/5

2004-12-08

"I'll give mnpctech a perfect "10"!

I recently purchased an SC135 case from Bill, and the whole experience was a pleasure!

I am also a case modder, in fact I have another case that's almost a "twin" of the SC135,but, I have to admit, is nowhere near Bill's level of craftsmanship - that's why I ordered the SC135!

My case arrived in perfect condition, complete with all accessories, and worked perfectly the first time I started it up.

I'd highly recommend this site to anyone looking for a quality product at a good price, with a level of personalization you won't find anywhere else!

(As a matter of fact, Bill signs each case with the build date - talk about "standing behind your work"!)

I'll be buying more mod supplies from Bill in the near future!
"

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Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-11-30

"I am very pleased with Bill's work. His attention to detail is outstanding, and the case is everything I was looking for. Always prompt to reply with my many questions, I would gladly buy from again, and recommend to my friends."

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Verified
5/5

2004-11-18

"Great case (Tsunami Ultra Quiet), mods were very clean and professionally done. Very responsive and answered questions quickly. Highly recommended."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
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Customer service resolving problems
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Verified
5/5

2004-11-16

"Highly recommend this guy.I was lucky enough to come across his web site and to have him build custom pc case for me.His work is piece of art and I'm proud owner of greatest pc case ever.I have no complaints,whatsoever...e-mails and phone calls were pleasant,my whole experience with Bill was really cool.Ifyou want something custom built,there isn't nobody beter outhere.I would and I hope,I will come back and deal with him again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
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Verified
5/5

2004-11-04

"Bill was great to work with, always upfront and helpful. He did a great job coming up with a way to cool my crammed Aria case. If and when the need arises again, I will go straight to MNPCTECH for case modding."

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-04

"Found MNPCTECK through a review link; ordered the fanbus controller (3.5 floppy size); received it in 3 days! Excellent service; paid through Paypal without issue. Highly recommended."

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Verified
5/5

2004-10-11

"Looking for some hard to find fans made by Globe. They had them for not much money and they were delivered basically instantly. I'll be buying more cool mod goods from them very soon.

Great work!
"

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Verified
5/5

2004-10-08

"I wish all companies in America operated like this.

Bill answered all of my many emails within a few hours. Manufacturing time and shipping of the computer case I ordered were even faster than what Bill promised and the case itself is well-made and looks great.

MNPC Tech has the best customer service in America that I have ever encountered. I would highly reccomend Bill's services to anybody without hesitation.
"

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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-08-31

"I ordered an SC135 from Bill, after more than a few emails back and forth with a lot of questions. Bill always went out of his way to answer my questions. He always responded the same day to all my emails, and was always a pleasure to deal with.

I look forward to doing more business with Bill in the future, and definetly recommend mnpctech.to anyone!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-08-07

"Excellent product, never had more enjoyable and easy time communicating with any other distributor of any goods. Great business."

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Verified
5/5

2004-08-05

"Great job!

The Modder's Mesh worked great and it was a very timely delivery.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-07-29

"Prompt email confirmation - great follow-up on email questions - I will be buying more from MNPCTech again."

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Verified
5/5

2004-05-14

"Extremely easy to deal with, and very friendly. All requests were acknowledged with honesty and a professional manner. If you have any questions or special requests, don't hesitate to drop him an email!

Packing was excellent, all fan filters were secure(3 120mm, 2 92mm, 2 80mm) and arrived in perfect condition. These filters are of high quality, definitely worth the money. Looks are another feature of these filters that make them even better.

Thanks again Bill, keep up the wicked business you have going!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-28

"The case is excellent, and the work put into it is superb. I would recommend the SC195 to anybody who wants perfect performance right out of the box."

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Verified
5/5

2004-03-17

"I don't expect Bill to respond personally in every case, but he did in mine, and I appreciate it. The products I ordered were fairly priced, exactly what was represented on the site if not even better, and arrived in a timely manner. Satisfied customer here that will certainly do business with MNPCTech in the future and will gladly recommend them to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A