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Product & services pricing
5.00/10
Chance of future purchase:
10.00/10
Shipping & packaging:
10.00/10
Customer service:
10.00/10
Return/Replacement policy:
0.00/10


5/5
2016-06-11

Great mods, great service

"Unlike most other mod shops they offer pre-modified parts for people like me who don't know their way around a dremel. Got the Fractal Design Define S mesh bezel and it looks great and matches the aesthetics of the case perfectly. Also resolves one of the only issues with that case which is the front panel having poor airflow. Arrived quick and well packaged. Only downside is their items go out of stock real quick and can take a while to restock. Be sure to set email notifications to know when they get more in."

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5/5
2011-04-30

"I have ordered miscellaneous parts from mnpctech over the last few years and it has always been an enjoyable experience. I once was just buying a few screws and the online webpage was wanting to charge me $5 shipping for $2 of screws. I sent an email to them and they worked out a reasonable price and shipped them out the next day. Bill Owen is a talented modder and all of his products are quality. Thanks Bill!"

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5/5
2009-01-08

"Awesome service! Absolutely amazing! I am one very satisfied customer...ordered once - product was suppose to come 4-5 days later (by Ground shipping) - it came in 2! Just ordered again. Highly recommend to anyone."

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5/5
2007-06-03

"my second order within a month,from bill.
excellent site,with parts,i would never have found in canada.
very good communication,quick to answer questions,fair shipping charges.items well packaged.it does not get any better than this imo!!
thanks
"

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TOP REVIEWER!
5/5
2007-05-17

"Awesome Company. Not only did the order get here quickly but I placed 2 separate orders within a hour and on their own they combined them and sent me a $10 refund for excess shipping.
A BIG thumbs up to awesome service.
"

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5/5
2006-11-22

"The service was fast, I surprised with how quickly the items I purchased arrived in the UK. The manufactured product was of a high quality and finish.
Though I was shipped a defective part (not manufactured by the store) a replacement was offered to me immediately at no cost.
I would be happy to deal with this company again.
"

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5/5
2006-10-20

"good seller, care the small order. the don't mind to ship my order even the postage higher than thier quoted."

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5/5
2006-08-16

"MNPCTECH sells quality products, ships quickly and has the best cusomer service. Clearly they appreciate your business."

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5/5
2006-07-04

"Got good clear response from my e-mail. Owner of this store goes the extra mile for his customers."

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5/5
2006-06-21

"I ordered on-line on Saturday the 17th, was notified that the package was ready to ship on Sunday the 18th, received the package on Tuesday the 20th. It really does NOT get ANY better than that. The parts were all excellent quality and communication with them was great! A-1 all the way around. Definitely going to do repeat business with them..."

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Is consumer focused
Is trustworthy
Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
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5/5
2006-04-05

"MNPCTECH has some of the best modding supplys i have ever seen his shipping is fast his prices are even better. If you need modding supplies get them from him! CUase he's got the stuff you need.


KRVS PRODUCTIONS.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5
2006-03-18

"We have had a great communication through the order and great understanding - the product was deliver in a fast manner and the workmenship beat anything I would imagion. Great Job and will recomment others here."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5
2006-03-15

"Purchased a set of billet Mod handles & a sheet of diamond plate film what can I say awesome.
Well packaged, beautiful work will buy lot from them in the next year.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5
2006-03-03

"my order from mnpctech arrived quickly and very well packaged. i wish other online retailers put as much attention into serving their customers as they do.

ds
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

5/5
2006-02-09

"Great quality items ant a very good price. Can't find these goods just anywhere on the net. Items were shipped very quickly and when recieved they were packed very carefully and were in excellent shape. Run out of one of the products that I ordered so Bill just shipped it when it became available again at no extra charge to me, he also offered me a refund if I would rather not waited. Over all A+ 11 out of 10 experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site