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Verified
1/5

2010-11-13

"Attention buyers - BEWARE ! Order placed 20 days ago hasn't been fulfilled till today. Website promises 7 business days, representatives sometimes 7, sometimes 10, but even 15 is not to many. WARNING : if you cancel your order they hold $ 100, so actually they don't need to do anything and wait until your patience is exhausted. Don't accept PayPal, Google checkout - now I know why. Looks as fraud rather than a honest business. Don't trust positive opinions, most is probably produced by themselves !"

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Verified
5/5

2009-04-02

"Well done. The two fans (purchased four) I placed into my new PC case are functioning without issue."

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Verified
5/5

2007-03-29

"After a disastrous experience with Monarch I was hesitant to try another online company to build my custom computer... but my experience with MG Electronics was great! They processed my order quickly and I had my computer with 2 weeks. Customer service was also very responsive and knowledgeable. Thanks!"

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Verified
5/5

2007-03-15

"I had a superb experience with this company. The customer service I received was outstanding; Misha took a lot of time emailing me and then consulting with me by phone to select components. I picked my machine up in person and was pleased with the professionalism of the staff, who even checked my ID before releasing my already-paid-for computer (thanks for helping protect me from fraud!) When I unpacked this computer and saw the neatness of the standard wiring job I was amazed - it was far better than the custom wiring jobs that other companies charge for. Every component was to exact specification and this machine worked flawlessly from the moment it was first plugged in. I recieved all books/paperwork/CD's/extra pieces + parts, etc. from all the components. I cannot say enough about how satisfied I am, and I will be using them again in the future. It took exactly 3 weeks from ordering to pickup but was well worth the wait!"

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Verified
5/5

2007-03-05

"Excellent purchasing experience! Very satisfied with the sales help, expedited shipping and also the personalized customer support. This Vista Ultimate SLI NVIDIA 8800 Desktop is awesome overclocked. 5 STAR. I am thinking of buying my next notebook from these guys."

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Verified
5/5

2006-08-25

"We purchased a small file server from mgepconline in August 2006. Compared with the big PC vendors, mgepconline provides more flexibility to customize the server configuration, lower price for more capacities and faster handling and shipment. At the same time, they do not cut corners from your computer and their assembly skills are very professional. "

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Verified
5/5

2006-08-18

"Wow, this is by far the best company I've ever bought a computer from. These guys know their hardware and for $6K I got me screaming-fast gaming rig. Things they can do these days are amazing: overclocked and liquid cooled Core 2 Duo X6800 CPU, overclocked quad SLI and pair of 150Gb Raptors, with low-latency Corsair XMS all nicely sitting in Silverston Temjin case with lights and LED fans. I am in love with my pc and my wife is mad.
Thanks MGE for pimping my ride, I mean upsetting my wife, because you've changed my life.
Forever yours,
Steven Zimmer
"

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Verified
5/5

2006-08-17

"MGEPCOnline took care of my order in a very professional and timely matter. I had some questions for them in regards to my new system and they took care of me like I was their top priority. It's nice to be treated like a customer who means something to a company now a days."

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Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
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Customer service being knowledgeable
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5/5

2006-08-14

"I have been ordering from MGE for three years and I have had nothing but good dealing with this company."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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Verified
5/5

2006-07-25

"Excelent service. They put up with all my questions/concerns even before I purchased anything. Had a problem with some damage during shipping, but this was resolved quickly."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
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Overall web site
Web site being easy to use
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5/5

2006-07-20

"I've ordered from MGEPCONLINE for about 3 years now. They are the best online company I've ever dealt with!! 100% AWESOME on customer support!!"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
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Verified
5/5

2006-05-23

"I am a big fan of MGE because of their pricing, level of service and an overall way of doing business. I recently purchased 30 high-end custom gaming rigs and when they say custom, they mean it. Top components perfectly configured and tested to ensure max performance. Liquid cooling not only for CPU's but also for GPU's, (video card), and even a motherboard chipset. I was also impressed with their wire management, choice of case fans and accessories like hard drive coolers, and multi-function control panel to provide well-cooled and low-noise level system while maintaining an awesome combination of great look and best performance all at my fingertips. Advise I received from them was all top-notch. I will buy again, refer to my family and friends and will be MGE's fan for life. Thank you guys.

Roger Young
"

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Overall quality of the company
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-05-10

"Knowledgable sales stuff. A few suggestions that they offered provided me with even better solution than the one I chose. Shipped as promised."

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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-04-24

"I had an excellent experience with MGEPCOnline. Misha Troshin was an absolute gent and he took a lot of time to personally answer all my questions. Overall I received excellent communication and updates on my order, and patient informative service. I ordered from Ireland and received my order two business days after it shipped. I'd definitely buy from these guys again."

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Verified
5/5

2006-04-04

"I had a very good experience with this company and the people involved. They were friendly, courteous and professional. Great product and workmanship with excellent customer service. I will use them again and highly recommend them to everyone."

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