ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
3.75/5
Customer service:
2.50/5
Return/Replacement policy:
1.25/5
3/5

2023-12-12

The reason why I give you this score.

"It's so nice to sell good prices and good products. I'm a little dissatisfied with the late delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-07
A rep from LUX LAIR , luxlair, has responded:

“We sincerely apologize for the late delivery on your order! Despite our best efforts and shipping the order out on time, it was delivered late by the carrier. Please reach out to us directly at service@luxlair.com, and we will do our best to make this right. Thank you!”


5/5

2023-09-11

Love my new Gucci bag!

"Just got my Gucci bag and LOVE it!! Even better in person. Great price, fast shipping, and genuine. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-23

Very nicely wrapped

"Received in perfect condition.
Will definitely buy again. Highly recommended
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-04-28

Great experience

"Lux Lair had shoes in stock that were extremely hard to find elsewhere and offered several options to purchase them at checkout. Shipping was faster than Amazon and communication was great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2021-07-06

Quality products

"They offer all the best products with the guaranteed quality. "


5/5

2021-06-13

mcm mens slides

"the process was really easy and I received my order super quick. The product was also just as shown in the pictures. I also loved that they offered various payment options and flexible payment plans

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-13

Great item quick ship

"Easy process to find item could not find anywhere else. Sweet!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-02-18

It was amazing

"The best deal ever
Very satisfying deals
Looking forward to do more business
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-02

Wonderful experience!!!

"Im already using my gift!! ⭐️"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-12

Excellent service

"Excellent service and shipping definitely will do business again!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-29

"Very pleased with the Marc Jacobs wallet I ordered. It shipped fast and it's authentic. Great experience, overall. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-17

"Excellent selection of items and great service. The customer service person I talked to on the phone was really helpful. I would go back to them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-09

"I ordered a Gucci bag and I love it!!! Shipping was really fast. Will definitely buy from this website again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A