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Product & services pricing
3.25/5
Chance of future purchase:
3.41/5
Shipping & packaging:
3.46/5
Customer service:
3.33/5
Return/Replacement policy:
3.16/5


Verified
5/5

2024-04-23

PlantT arrived in pieces but was replaced

"The company worked with me"

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Verified
4/5

2024-05-02

Beautiful plants

"These plants are beautiful. The website is nice and easy to navigate, some of the pricing is a bit much for certain flowers. The shipping fee is kind of expensive. I can only hope my daughter n love, loves the plant I picked for her. "

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Verified
5/5

2024-05-02

Easy ordering process

"Lula’s garden offers a Lovely selection and the ordering process was oh so simple. The gardens are my go to for gifting. "


Verified
5/5

2024-04-30

Easy

"Web page was easy to order from
Hoping the product arrives looking like the pictures
"

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Verified
5/5

2024-04-30

great experience

"I ordered 2 Mother's Day gifts and really enjoyed the option to checkout with multiple addresses in one order!"

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Verified
2/5

2024-04-30

Delivery debacle

"I paid for 2 business day delivery and it’s been more than that and the delivery delay missed the date I wanted it to arrive to the recipient"


Verified
1/5

2024-04-28

Horrible Experience

"Within minutes of purchasing my flower, I emailed the company to let them know I selected the wrong packaging and wanting the Mother’s Day sleeve. They claimed it had already shipped even though it’s had been less than 24 hours and were unable to update the sleeve. I bought it specifically for a Mother’s Day gift and couldn’t use it. Also the pink cactus was never on the website under Mother’s Day items. It was buried within another category where you had to select the purpose of the item which made it more confusing.
"

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Verified
1/5

2024-04-28

Plant arrived broken

"Shipped a plant to my daughter and it arrived broken"


Verified
5/5

2024-04-27

Fast and beautiful

"Very good experience, product excellent "

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Verified
1/5

2024-04-27

Disappointed

"I sent my admin a succulent. She sent me a picture and there was dirt everywhere. The presentation was not pretty. Please review your shipping process. "

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Verified
5/5

2024-04-25

Great All Around!

"Loved being able to ship to multiple locations from one cart, so nice. Packaging is lovely, overnight shipping was perfect and just what I needed. Would definitely recommend and use again!"

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Verified
5/5

2024-04-23

Address update

"Fast response. Very helpful!"

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Verified
2/5

2024-04-23

Waiting for customer service reply?!

"Had some issues typing in an apartment / unit for sending a gift. Reached out to customer service 2x ….still uncertain if they received my emails!"

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Verified
5/5

2024-04-20

Thrilled with Lulas

"High quality. Simple process. I made mistake on shipping address, was able to correct it with email."

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Verified
5/5

2024-04-18

Fabulous Product

"Everyone I send the Lulas Garden gifts to rave about them. Love Lulas Garden."

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