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1/5

2022-11-24

Scam site

"Scam site.
Same company as Europe-audio.
Do not order from them. They only have advance payment and will not state any delivery time, won't reply to email and won't deliver any of the ordered products.
"

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1/5

2021-07-14

Never Got My Order

"Never got my order. I got a note through the door with a scribble on it, which was of no use to me, and no order. I contacted both europe-audio (loudspeakerfreaks) and the delivery company, and they simply washed their hands of the matter and said it had been delviered ... which it (maybe) had been, but not to me!

So europe-audio/loudspeakerfreaks got a lot of my money, and I got nothing in return. Not a very good business model if you ask me!
"

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1/5

2019-04-15

Thieves

"I have sent a payment of over 400 Euro and no one has responded for several months.
I do not understand why the owner is not arrested and in prison? Don't buy any of this eshop! Fraudulent Company!
"


1/5

2018-08-23

No answears, no contact, no delivery time, freezed money

"I have not contact with https://loudspeakerfreaks.com, they took may 400 Euro and from 2 month and I still delivery date currently not yet available
status. I try to find help on ConsuWijzer:

Telephone number: +31 (0)88 - 070 70 70
Internet: https://www.consuwijzer.nl/ (Dutch only)
Opening hours: Monday through Friday from 8.30am till 5.30pm

I think that every people should make some reaction, maybe its time to close that shop.

"

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1/5

2018-03-08

Not reliable at All

"Tipically extremely slow in delivery. Last time disgusting: order poster in mid december. At mid march not yet fully dispatched. Several emails sent several temptatives to call on the phone ... no contaci no feedback no delivery! Disgusting! Strongly not recommended "


3/5

2018-01-17

Be Careful...

"As I understand it this company has been around for a long time under the name Europe Audio and you can find some feedback under that name. Regardless I gave them a try because they sell audiophile stuff not available in the U.S. at a great price. They offer a ton of stuff on their website but most of it is not in stock. Several of my items took a long time before they showed up as 'Ready To Ship'. They have a nice webpage that maintains the status of your order but many items took a bit longer to come in than they were supposed to. That was ok but the real problem was one them never showed up after 4 months. Their communication through email is not great. I ended up contacting the supplier directly and found out that Loudspeaker Freaks had not paid their bill with the supplier hence the reason for the delay!

Ultimately I got them to ship my order without those parts but they never refunded my money (about $18) for the missing items. They quickly shipped it express to me. Also keep in mind you will pay some extra fees you don't see on top of the Visa charge, like an exchange fee and then duty fees when the box comes into the country. Overall kind of a PITA but the total price was still much better than anything available here.

Great website but the people running this business may not know what they're doing. I think the moral of the story is buy from them if they have it in stock, if they don't you're really taking your chances.
"

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