"I was quite worried before handing over the design project for my upcoming brand to logo profz, but there sheer support and creative strategizing got me covered throughout and got us launch-ready social media and online ad designs for our new brand."
"Hey, the animated logo for my brand is perfect, even better than my expectations. The use of colors and animation are gelled together so well. My customers have been complementing on our since we have updated it on our website and other digital channels. So great job! "
"BEWARE!!! ZERO STARS. NEGATIVE STARS. DO NOT USE. THEY ARE VERBALLY AND EMOTIONALLY ABUSIVE, THEY USE BULLY TACTICS TO UP-SELL YOU ON EVERYTHING. I NEVER RECEIVED WHAT I PAID FOR. EVER. AND I SPENT THOUSANDS OF DOLLARS. THEY REFUSED TO PUBLISH A WEBSITE BECAUSE I DID NOT BUY "ADDITIONAL PACKAGES" THAT WERE NEVER MENTIONED BEFOREHAND. THEY ARE CROOKS AND THIEVES. PLEASE DO NOT USE THEM! DONT EVEN MAKE THE CALL. I AM TRULY SHAKEN TO THE CORE BY HOW AWFUL AND DECEIVING THIS COMPANY IS. THEY ALSO REFUSED TO GIVE ME A REFUND EVEN THOUGH THEIR WEBSITE DECLARES “100% SATISFACTION GUARANTEED” AND “100% REFUND”. I WILL POST THIS EVERY SINGLE DAY IF HAVE TO, TO GET THE WORD OUT."
"I was told I’d be getting for $100 my logo, plus all the sizes attached to it so I can do merch. Then then tried to say if I wanted merch I need to give them $200 more! I’m waiting on my transparent image and the images to use for my social media. I wanted to use them as a one stop shop, but after pulling this off I will go somewhere else for my website, hosting, and copywrites. This really ****!!!"
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BUYER BEWARE THERE IS A HUGE CATCH!!!
I found them very easy to work with, and I love my designs. It wasn't until the finalizing of the project that things went south. The package that bought said I had 100% ownership of my design....but that isn't really the truth. I got sent over to "legal" and told by law to use my design I have to buy the copyright, and then this fast talking fellow starts mumbling through his spill, he knows that I'm driving fleeing a hurricane and then says it will be 731.00 for that and he will get it sent to billing and disconnects before I can even respond. So I'm thinking ok I will just tell them no at billing ...right..nope money is already out of my account!! I can't afford that we are a small start up and have just lost everything to 2 hurricanes with another one just hours away!! So a reach out to the only contact (Louis Casper) I have who says he understands and he will have legal call me...I waited hours and got nothing reached out several more times just to get "someone will call if not today tomorrow" so I say no I need this money for my family I'm going to the bank and have them pull it as fraudulent...then I get the call. Steve is rather rude that he did his job explaining , but he will get my money back to me in 45 days!!! minus some fees, and he will take care of that and get me the confirmation number and total for the fees this morning...again nothing but silence from them so I'm forced to file a police report and file fraud with my bank.....I still paid them 188.00 for my logo that I haven't gotten either. SO BUYER BEWARE THERE IS ALWAYS A CATCH!!!
UPDATE: (12/31/2020)Waited the 45 days that I was told it would take to receive my refund..... Still nothing!! (1/04/21) So I contacted Louis Casper again and was told that it was delayed for the holidays give it a few more days... So I did (1/20/21) Now I'm told that it got stuck and that someone in Billing will need to call me. (1/21/21) Waited and waited finally I asked Louis again about my refund, he said
"he had it all worked out now and I will get my money in a few days" I asked to speak to someone else that could give me proof.... Got I call from the very rude Nathan Jones who can just tell me that my refund has been approved....Yeah over 45 days ago, so where is my 731.00?? No transaction number can be given because it hasn't happened yet.... so back to the waiting game again another 24 to 48 hours.
Update: (2-7-2021) Still haven't received that promised refund!!! I've done everything that they asked, I've waited just to be told to wait some more. Louis Casper begged for just one more day that it would be there ....that was 7 days ago and still nothing. I have been forced to go to my bank and file it as fraudulent charges. DO NOT DO BUSINESS WITH THESE PEOPLE, THEY ARE NOT AN HONEST COMPANY"
"The team at Logo Profz quickly responded to all my queries, had great design ideas, finished their work ahead of the deadline, and was fast in communication. Everything you want from a logo designing company you will get that from this company! Will hire again for any future design needs."
"The designer from Logo Profz had great patience to put up with a picky customer like me. I was concerned that I was becoming too nit-picky, but they are very professional and continued making all the revisions until the logo fit my vision. I will certainly use them for my next logo design."
"The Logo Profz team is very personable and did an awesome job fulfilling all my website needs! They handled my requests professionally and tweaked the little details here and there that really made my site stand out. Everything's easy to work with, easy to understand, and if I ever had any problems or questions, Logo Profz handled them quickly and effortlessly. Definitely deserving of 5/5 stars!"
"When I began my search to find a web site that would be of excellent quality to represent my company on the internet -I must admit I found it to be a daunting experience. When I finally found Logo Profz, I thought at last! The designs were innovative and felt welcoming and easy to use. But the best part was realizing I could change any of the header pictures to my personal ones which made my web site unique to my business; I did make a couple of mistakes when amending my site. But one cry for help by email, to the Logo Profz team, and all was put right."
"Everyone from the Logo Profz team is very friendly and attentive. Frank was always in touch and very helpful with getting my project finished. Thanks to everyone on the team."
"Wonderful work by Logo Profz! Done in a timely manner. Took my vision and delivered something better. Very easy to communicate with and helpful."
"Very responsive and quick to finish my project while collaborating with me to tailor the logo to my specific tastes."
"I highly recommend selecting Logo Profz for all your design needs. A prompt, courteous, professional staff will help you from conception and design to consultation and strategic layout, ensuring your launch is a success. All this and more came to fruition when a conscientious team of experts brought my dreams and aspirations to reality! End your search for a good design company today. Contact Logo Profz and receive a competitive, practical bid."