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1/5

2018-08-17

A paid car, but no car for you

"This year, 5 th trip with Logitravel and for the first time a problem.
I went in July 2018 to Sardinia. Booking a car via Logitravel (with hotel and plane) with the Sicily by car rental company. About 600 euros for 2 weeks paid in advance, minimum insurance. They did not give me the car and did not want to pay me back! Two other French couples in the same case. Reason: debit card. I proposed the credit card of my wife (with the same name), I wanted to take my wife as a second driver (80 euros), take all the insurance provided they give me the car, they have nothing wanted to know. I then call Logitravel who tells me to rent a second car on the spot by my own means. They tell me that they can not do anything and will not pay me back.
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