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0.00/5
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Verified
1/5

2003-11-24

"Product worked sort of to begin with then compleltly stopped working. Cannot find any information about the product manufacturer anywhere so i deceided to contact the seller. Have been trying for past week to access seller homepage: (link2asia.net) with a:

"Thank you for visiting "Link2Asia.Net Inc.". We are currently performing scheduled maintenance and updates on the website.

We will be back online to serve you within 15 minutes to an hour.

Thank you for your patience!"

This has been highly annoying to me that the fact they say they will be back online within the hour and it has been over a week. I have nothing but dissapointment with the merchant.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-07-30

"I was quite impressed by these guys. I ordered an external Seagate hard drive on the 11th of July. The next day I got a call from them saying that hard drive was not in stock and would I accept a more expensive one as a replacement. Well, yeah. The people were very friendly on the phone and they even sent a couple of emails to follow up. When I recieved the hard drive there was not a USB 2.0 cable included. I called them and I actually got to talk to a person. Not only a person but after only 1 transfer the same person I talked to before. He had knowlege of my order and was quick to let me know they could send out another cable. I got it three days later. Great service and great prices. I would highly recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use