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1.25/5
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0.00/5
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0.00/5
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0.00/5
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0.00/5
Verified
1/5

2016-03-25

Didn't honor what their site said, then got mad at ME when called on it

"Tried to order two items from them, dolphins and suns. There was an issue with the timing of the dolphins, which I understood, but then I asked about why the Suns were to take 5 days to ship instead of the 24-hour service I was both quoted and which is on their website. Customer service then proceeded to "yell" at me via email like I had done something wrong.

I deal with tons of suppliers, spanning 12+ years selling promotional items, this is the 1st vendor where I can honestly say I'd rather lose my customer than use their products/services again. Good news is, I found a cheaper, quicker and nicer vendor with the same items anyhow so I luckily will never have to.
"

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