"Canceled my order after they sold the bulbs to me in the wrong quantity. Completely unprofessional. When a customer purchases an item from you, you honor that.
I purchased said quantity based on the order minimum on their website. The wrong order quantity was a problem on their end and they made it my problem.
Now I have to go shopping for light bulbs again because there's no way I'm ordering from them after they refused to sell me the original quantity."
"I bought a light globe and came in fast."
"I ordered products from lightbulbsurplus.com two months ago. They kept telling me that the products will arrive soon, the products will arrive soon, nobody else has the products either - just wait and they will come. Today, I am told the products will not arrive for another 7 months. What a joke! This company has no sense of obligation to the customer. Did I mention that they were really quick to charge my credit card though."
"The gentlemen who answered the phone, which unfortunately, I forgot to get his name was rude and refused to provide me with further information to their accounting/accounts receivable department to further assist me. He said they were to busy to further help me and hung up the phone. We are professionals and expect to be treated like professionals. "
"I ordered a ballast and received the wrong one. There was no receipt in the box or information of the product and company. Emailed the company and called but they apparently don’t do returns on ballast. The lady on the phone was extremely rude. Now I’m stuck with a $80 ballast that isn’t even the one I need. I’ll neber order from this company again. "
"great - they got in touch with me the day after i Emailed them"
"My experience with Lightbulbsurplus.com was amazing!! my order arrived
quietly with no problems and the product I bought worked fine!! "
"The right product, competitively priced, promptly delivered economically. What more could you ask?"
"First purchas and all went well. I have already told several other business about my purchase. "
"Very pleased with service and delivery from Lightbulbsurplus. Website was very easy to get around. "
"i received everything i ordered and on time. very good service"
"Awesome!!!!!!!!! I found light bulbs that I no longer could purchase where I live. Delivery was very fast."
"Received items quickly and exactly as advertised."
"No. Was told items were just received and would be shipped today after contacting customer service. Order tracking stated items would ship on 11/5 but have yet to ship five days later. "
"I was looking for a replacement globe for my outdoor fixture....just had to type in 'plastic globe' and Walaa! up pops lightbulbsurplus....with all the selections I needed! Easy to use website ... Informed shipping....very cool indeed.....BMT"