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5/5

2003-03-20

"I ordered a Dual CCFL Kit (Blue) from these guys. I received my order confirmation the next day, and my package the day after that. The packing was excellent, and the instructions were even better. The lights were enclosed in protective acrylic and already had double-sided foam tape for easy installation.

I have contacted the owner of this site a few times and he responded with 45 mins to 1 1/2 hours. Their customer service is great, and they even agreed to look into a product request for me.

I am extremely happy with Light-Mods.com, and will not hesitate to order from them again. I strongly recommend them and their CCFL kits over any competitor.
"

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5/5

2003-03-14

"I ordered two green CCFL's from them. Package arrived 3 days later, via USPS priority. Everything was packed carefully, and more-than-adequate instructions were included on the installation procedure for the CCFL's.

This company is great, even if the don't have much feedback on resellerratings.

I would definitely purchase something from them again.
"

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5/5

2003-02-24

" These guys have the best light kits. The inverters are put toghter in a aluminum box. The lights have protective plexiglass cubes on the end. Plus their customer service is great. i ordered a dual inverter kit and an extension but they went ahead and sent me two extensions because it wasn't explained in their site that you needed two extensions. Free stuff rules.

The dual uv kit I ordered wasnt working with my uv stuff so I told the company and they send me out two new bulbs for free.

I have also contacted them several times and they are always helpful and prompt. Ordering from them is a wise move.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall technical support
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
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Speed of web site
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WA2
5/5

2003-02-19

"We all know you have to have a nice looking rig....These are the guys you need to purchase your lighting mods through...Very fast shipping and wonderful customer support...They simply rock!! I recommend them to anyone looking for lighting mods.
A+++++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-16

"Great seller. Kept me informed the whole way through. Extremely fast shipping. Thanks again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-02

"I ordered a Duak CCFL kit from Light-Mods on a recomentdaion from a user of a forum I frequent. I was b!tching about RMA'ing a CCFL to SVC at the time, and that member pointed me here.

I ordered the kit on the 29th, recieved confermation of the order on the 30th along with the tracking number for shipping. I recieved the package the very next day. I found this company is actully in my state (Illinois) which is good for me since I hate waiting for packages from Calif.

The Light kit was exactly as advertised, and was brighter than hell.

I plan on buying more stuff from these guys. Their prcing is great, and their shipping is flat out awesome!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability