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Product & services pricing
3.59/5
Chance of future purchase:
3.77/5
Shipping & packaging:
4.02/5
Customer service:
3.69/5
Return/Replacement policy:
3.92/5


Verified
5/5

2024-04-28

Better Prices than Yoshi!

"Easy to navigate. Will give better review once the part arrives."

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Verified
5/5

2024-04-27

awesome service

"very quick service and part are available"

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Verified
5/5

2024-04-27

good

"they were quick and fast for me"

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Verified
5/5

2024-04-25

Ls500

"Bought brakes for my ls500 and they came well packaged and fast thanks again. "

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Verified
4/5

2024-04-24

they do not answer phone.

"chatted with them on line 3 times to confirm my part was correct, said they would call me but didn't. Ordered part anyways. Will update review again after receiving part. I'm 99% sure it will be OK. I just want a confirmation verbally."


Verified
5/5

2024-04-22

Except the Price all was ok

"Good service Little d lay on delivery "

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Verified
4/5

2024-04-18

Great price but availability and estimated delivery uncertain initially

"I ordered parts and communication started right away but was very vague on whether or not parts were in stock and what an estimated delivery would be. After a few days parts were shipped and arrived quickly. I just think that it would make sense to show online if the parts are in stock or not and give an accurate estimated delivery date."

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Verified
3/5

2024-04-18

visual confirmation lacking

"Product and pricing are very good. Very easy to search for products. Would like to have visual confirmation that the product is accurate."


Verified
5/5

2024-04-17

Great service and price

"Ordering went well . Much better price than local lexus dealers. Haven’t received parts yet . Only ordered a few days ago"

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Verified
5/5

2024-04-16

Good service

"Fast delivery prices, good"

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Verified
4/5

2024-04-11

Good service good price

"Good service, good price !
For my Lexus and my Toyota
"

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Verified
5/5

2024-04-10

Very good

"Parts quality seems perfect, delivery was fast. Thanks"

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Verified
5/5

2024-04-09

Awesome

"They have all the lexus parts you need! "


Verified
5/5

2024-04-08

Parts identical to original

"I ordered replacement parts for the rear hatch on my RX 350. They arrived on time, in full. They swapped out easily and looked and felt identical to the original parts. It’s only been a week but I’m sure the replacement parts will continue to work like the original parts.
Very pleased with the quality. The price was reasonable.
I will continue to purchase my replacement parts from Lexus Parts Direct.
"

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Verified
5/5

2024-04-07

Easy checkout.

"Good website. I like that you can see what other vehicle parts are used. "

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