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5/5

2022-06-11

LensProToGo delivered my lens to AK in 2 days!

"I'd arranged to rent a lens from BorrowLenses for an Alaskan wilderness photography trip but received an email the night before it was due to arrive, saying that they'd had a system "issue" & the lens had been canceled. With less than 1 day before I was leaving to go from FL to AK for a wilderness photography trip, I contacted LensProToGo & they arranged to have the exact lens I desired flown to the small town where I was in AK. Two days after I arrived in AK, the lens was delivered as promised. I don't know how they were able to do this but it saved my vacation & I highly recommend LensProToGo!"

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Verified
5/5

2013-01-17

"The selection on LensProToGo is extensive and complete; I had no problems finding the lens I needed. The price was also very reasonable ($100 for 4 days for the lens I rented). They contact you shortly after your order (preferably over the phone), and give you a rundown of the renting process, what to expect, and how to ship the lens back once you're done with it. They're very polite and helpful over the phone, and also very flexible (I accidentally ordered my lens for the wrong weekend, and they quickly changed the dates to the appropriate ones). They shipped the lens quickly (in a heavy-duty Pelican case!), and even included a blow-pop lollipop!

I'm very impressed with their operation.
"

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Verified
5/5

2012-10-23

"LensProToGo has been fantastic for both rental and used purchases. Each time I have used them they quickly call and are very knowledgeable. I highly recommend them especially if you are in a rush or need any advice/special requests."

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Verified
1/5

2010-07-15

"poor........................................"

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Verified
5/5

2010-03-07

"Been meaning to write a short review.
It was a pleasure renting from your company and look forward to doing so again in the future.
I cannot say how good of an image it reflects when items are packed with care. Not some box that looks like it had been reused many times over. Everything arrived on time and no issues shipping to my place of employment.
Condition of the lens was flawless and virtually no major signs of use, very minimal body wear.
Only minor complaint is being charged at time of rental request when using the site. But it was made very clear on the site numerous times. Once again it is a very minor complaint and had I called up to do the reservation I would have been charged at time of my rental shipping.
Looking forwards from renting from LPTG again.
Two week rental, Tokina 11-16 f/2.8 (C).
"

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Verified
5/5

2009-03-24

"I recently rented the Nikon 105 f/2.8 VR lens and the experience was outstanding. Of course it rained or was below freezing the entire time I had the lens but no worries, extending the rental for another week was a breeze. The folks at LensProToGo are quality people, as are the lenses they rent. "

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Verified
5/5

2009-03-23

"I have been researching lenses online for awhile now. One of the reviews lead me to the LensPro to Go website. I did not think about renting a lens before that. I called up to get some information and spoke to Paul. He was professional and so helpful. He gave me a suggestion of a lens that he thought would work for me. I rented the Canon 17-55mm 2.8. It came in two days. I loved it! When I was done, just put it back in the heavy duty case and shipped it back. The process was easy and the lens was great. Another plus, they don't put "rental" stickers all over the lens. I highly recommend this company."

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Verified
5/5

2009-03-19

"This Company is the best lens service provider around-Service is super fast, employees and customer service are knowledgeable and courteous. A Great Way to try a lens before you buy it. Very reasonable prices-I intend to use again and again"

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Verified
5/5

2009-03-17

"I just rented the Canon 17-55 f/2.8 IS lens and it was my first time renting from an online service like Lens Pro To Go so I was a little cautious, but when I called to place my order, I felt reassured by the professionalism I experienced talking with them. I also got my tracking number and so I could know exactly when the package would arrive, and that was a comfort as well.
The lens was in perfect working condition. I used it and got a nice reminder the day before I needed to ship it back... which is great for me because I oftentimes forget things!
I just put it back in the box it came in, taped it back up and stuck the return shipping label on it that they supplied, and called Fed Ex to arrange for a pickup. So easy!
I will definitely call them again!
"

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Verified
5/5

2009-03-16

"I have ordered both Nikon's 17-55mm and 24-70mm lenses from LensProToGo. I received prompt notification and shipment. The lenses were shipped in Pelican cases and met my needs. I will definitely use this service again if the opportunity arises."

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Verified
5/5

2009-03-16

"I've rented the Canon 200 1.8, 400 2.8, 100-400, and a body from Paul, and everything went smoother than I could have imagined. In the past I've rented with two other companies, and now I won't go with anyone else. I even purchased one of his used 300 2.8's, and it's worked out very very well!

www.DviantImage.com
"

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Verified
5/5

2009-03-16

"We have rented specialized Canon lenses from LenPro To Go, and we've found this supplier well-informed, prompt, and accurate. Every delivery detail and every invoice was exactly as stated. It's also helpful to have a supplier whose technical knowledge extends to the product type, not just to the products they carry."

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Verified
5/5

2009-03-16

"LensPro has certainly earned an A+++ from me.

As someone who has worked in the service industry, I have to say that LensPro is one of the best when it comes to customer service/satisfaction. Paul was very helpful with questions and reservations. His communication, whether email or phone, was timely and courteous.

The lens that I rented arrived in great working condition and exactly when I expected it. The case and pre-printed FedEx shipping label made it simple and convenient to return. (Including tracking so you know when it will be delivered)

I would highly recommend LensProtoGo to anyone and am looking forward to renting with LensPro again in the future.
"

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Verified
5/5

2009-03-15

"I have been using LensProToGo for the last two years to rent large zooms for sports tournaments.

LensProToGo's prices are very competitive and they offer a large selection of lenses to rent. I particularly like their rental terms where you get the use of the lens for a full week and don't have to worry about shipping being counted as part of the week. Lenses are shipped in protective cases and include labels for return shipment. LensProToGo makes it very painless to rent.

I have always found the owner, Paul Friedman, to be professional, courteous and very quick to respond to emails. On the occasions when I've called the office, Paul always answers the phone and is very pleasant to deal with. When a lens I wanted to rent wasn't available, Paul was ready with suggestions for alternate lenses that would suit my need.

I will definitely be using LensProToGo again for my lens rental needs.
"

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Verified
5/5

2009-03-15

"I have rented several times from LPTG and have always had a positive experience. The customer service is outstanding. I highly recommend LPTG."

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