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5/5

2018-05-15

Great rental service!

"LensGiant is a great place to rent cameras and lenses. Reliable, low prices, high quality, what more could you want? I rent often. The gear arrives on time, then I send it back on time. Cooperation. Boom, done, easy. But, what about those people who won't cooperate? The ones who won't send it back on time and give you the run-around? I guess you'd have to call them up and explain the rules. Life is full of rules. Grammar, for example, has a lot of rules. Spelling. Punctuation. Capitalization. Sentence structure. Verb tenses. There’s a lot there, but most people do just fine. Some don’t. "

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2/5

2018-04-26

customer service

"Well start off was very nice. I had to re rent the lens for a few days. We dont have a fedex drop place around here. I had to wait til I got to work to let the fedex to pick it back up. but make a long story short. they call me totally misunderstanding on the Monday drop off. then Tuesday the fedex came early than expected. so it was going to be pick up on Wednesday. I got a call from a man really nasty towards me then telling me i was lying about the situation of drop off. then made threats towards my job saying if I did not return the items he was going to bill my work place that it was drop off at. So i call my attorney that was a threat something that he can not do. My attorney said he blowing smoke up my ____ that he can not do that in state of Ga. When comes to my job & you make threats this not acceptable. I will never rent from them again. I can understand being upset with the lens return. but it was return as I stated to him. but being talk to the way I was. and threaten as I was. just not right of this company. "


Verified
1/5

2015-12-09

"Very poor customer service!"

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Verified
5/5

2013-12-01

"Thanks LensGiant, you guys are the best! You're always so helpful and the lenses always work great! I'll be renting again soon."

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Verified
5/5

2012-12-27

"Well, I have to say that my experience with Lens GIant was great!! I not only rented two lens's that they delivered just as ordered, they were in great shape and easy to return. I accidently left a camera card in the bag with a lens I rented, they called me and returned it to me via US mail. That was integrity at its best..I WOULD TOTALLLY recommmed this company!!

"

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5/5

2012-11-03

"I asked for the lens to be shipped here at an impossible day, but LensGiant made it possible. They were extremely kind and gave me a call to let me know that the lens would be at my house the day I asked. I am a very satisfied customer and I am DEFINITELY ordering from them again!"

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Verified
5/5

2012-10-09

"I was very happy to find LensGiant when my camera died. They were local enough to directly pickup a replacement from the counter of the local UPS store when time was tight. I've now rented a couple of lenses also to try them out before buying. Service has been consistently excellent, as has been their equipment and packaging."

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Verified
5/5

2012-09-27

"I love love working with LensGiant, they are amazing for me and my business. As a local client i can actually go and pick up my order, save on shipping and also have what i need within a couple of hrs of placing my order. I hope you guys are going to be around for a long time because you are a fantastic team to work with. Thank you, thank you!"

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Verified
5/5

2012-09-19

"Easy process! Love that you can reserve for a future date. Live in Michigan and felt shipping was steep for the distance it had to travel. Would rent from again!"

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Verified
5/5

2012-08-09

"Thank you LensGiant! Everything worked out perfectly. The customer service was great. They were helpful and helped me choose the right lens. It was like new when it arrived and they provided complete return information and everything needed to return the lens, including packaging material and a prepaid return shipping label. They thought of everything to make it easy and convenient. "

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Verified
5/5

2012-08-05

"This is a reliable, well run service. I have rented from them 4 times and I am very satified. The equipment is in excellent condition, and the price are the best I've found. I will continue to use LensGiant in the future. "

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Verified
5/5

2012-07-03

"My first experience with renting lens / camera equipment was worthwhile and pleasant thanks to LensGiant. I recently traveled abroad and wanted a super telephoto lens and polarizing filter to capture wildlife. I received an amazing lens professionally packaged with packaging and labels ready for the return shipment.
I will absolutely turn to Lens Giant again as the need arises to rent camera equipment.
"

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Verified
5/5

2012-06-08

"This was my first time renting lenses and it couldn't have been a better experience! I definitely will be renting again from your company....soon! Thank you ;)"

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Verified
5/5

2012-04-05

"This was my first time ever renting a lens for my Nikon camera. LensGiant.com had the lens that I wanted in stock, delivered it when I needed it and provided everything needed to return the lens to them (including tape for the box). Things couldn't have been easier! The rental price was great, and the lens was everything I expected and more! I will definitely rent from them again!!"

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Verified
5/5

2012-03-28

"Fantastic! I've rented several times and they did an excellent job every time. I'm happy to tell everyone about LensGiant.com"

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