"I ordered a couple LEGO sets for my son (He is addicted to LEGO's). I had entered the wrong address and customer service solved the problem in just 5 minutes! The LEGO's arrived in a week, well packaged, and on time. No missing pieces this time! Will definitely order here again."
"What a bunch of crooks. I placed an order because of a promotion they were having for a free poster. The order shipped without the poster. When I inquired I got a run around, but finally they admitted there was no poster. My son is so disappointed!"
"This is the 1st purchase I ever needed service on. It is a $50 chess set. Very nice but 1 small piece was missing (a helmet) when the set was unpacked. Although it took a LONG time and several attempts, I finally received word that the piece would be replaced. "