ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2007-03-14

"Superb service! Two items I ordered were on backorder and I got an email within a few hours explaining the situation and asking what I wanted to do. (I chose to wait for them.) The rest was sent out the same day via Priority Mail and arrived three days later. I've been used to fairly slow service from some online tack stores, but was very pleased with Legacy Tack.

The store has a good selection, including a lot of specialty items for eventers and dressage riders that are hard to find. Their prices are near the bottom on most items and they offer free Priority Mail shipping on orders over $50. They have a flexible trial policy on saddles and have quite a few good quality used saddles. There's not a great selection--this is a small outfit, but the price and service can't be beaten.

Their site is pretty straightforward and easy to use and--very important!--the pages load very quickly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A